Cigna saver rx reviews

TTY users 1-877-486-2048. or contact your local SHIP for assistance. Email a copy of the Cigna Saver Rx (PDP) benefit details. — Medicare Plan Features —. Monthly Premium: $13.30 (see Plan Premium Details below) Annual Deductible: $505 (Tier 1 and 2 excluded from the Deductible.)

Cigna saver rx reviews. For more recent information or other questions, please contact Cigna Customer Service, at 1-800-668-3813 (TTY users should call 711), October 1 – March 31, 8 a.m. – 8 p.m. local time, 7 days a week. ... please review your Evidence of Coverage (EOC). Can the Drug List (formulary) change? ... You must generally use network …

Jul 9, 2020 · Cigna-HealthSpring Rx Secure Essential (PDP) is a good-value, modest coverage plan with savings on generic drugs, and that premium quote came back at $20.20 per month. Cigna-HealthSpring Rx Secure Extra is a plan for those customers that need the highest cost protection with a more comprehensive drug list, and that came back at $56.30 per month.

Following on from my review below regarding unpaid claims Cigna asked me to contact them which I duly did. They then replied with an email saying wait 10 days - one of these claims is at least 2 months overdue already. Cigna are depressingly bad. Date of experience: April 25, 2024.It's especially important to review Part D plans this year. ... · Cigna Saver Rx was also a low-cost plan in 2023 in some markets. For 2024, both SilverScript and Cigna raised their premiums, but ... After the total drug costs paid by you and the plan reach $5,030, up to the out-of-pocket threshold of $6,350. Prescription Drug Tier Name. Generic drugs. 25% coinsurance. Brand-name drugs. 25% ... To switch to a different Medicare Prescription Drug plan or to change your location, click here. Click here to see the Cigna Saver Rx (PDP) prescription drug benefit details in chart format or email and view benefits chart: Plan Premium: The Cigna Saver Rx (PDP) has a monthly premium of $15.80. That is $189.60 for 12 months.Note to existing customers: This formulary has changed since last year. Please review this document to make sure that it still contains the drugs you take. When this drug list (formulary) refers to “we,” “us,” or “our,” it means Cigna Healthcare. When it refers to “plan” or “our plan,” it means Cigna Healthcare Saver Rx (PDP).Cigna Extra Rx Offers a very high level of coverage. This plan has a higher monthly premium, more robust drug coverage, low out-of-pocket costs, and gap …Read your 2023 Evidence of Coverage (it has details about next year’s benefits and costs) This Annual Notice of Changes gives you a summary of changes in your benefits and costs for 2023. For details, look in the 2023 Evidence of Coverage for Cigna Secure Rx (PDP). The Evidence of Coverage is the legal, detailed description of your plan benefits.

· Review the changes to our drug coverage, including authorization requirements and costs · Think about how much you will spend on premiums, deductibles, and cost-sharing ... Cigna Saver Rx (PDP) Annual Notice of Changes for 2024 . Summary of Important Costs for 2024 . The table below compares the 2023 costs and 2024 costs for Cigna Saver Rx ...Cigna Healthcare SM Medicare plans contract with major retail pharmacy chains, grocery store chains, independent pharmacies, and with Express Scripts Pharmacy for home delivery. Using these options in our pharmacy network for your prescription drug needs can help save time and money. Preferred Network Retail PharmaciesCigna Secure Rx (PDP) Cigna Saver Rx (PDP) Cigna Extra Rx (PDP) All 50 states and the District of Columbia January 1, 2023–December 31, 2023 This benefit information is a summary of what we cover and what you pay. It does not list every service, limitation or exclusion. To get a complete description ofGo Back. Cigna Saver Rx (PDP) S5617 - 353 - 0. (2.5 / 5) Cigna Saver Rx (PDP) is a Medicare Part D Prescription Drug Plan by Cigna. Premium: $19.50. Enroll Now. This page features plan details for 2024 Cigna Saver Rx (PDP) S5617 – 353 – 0. IMPORTANT: This page has been updated with plan and premium data for 2024. Locations.4 Cigna Saver Rx (PDP) Annual Notice of Changes for 2024 . Summary of Important Costs for 2024 . The table below compares the 2023 costs and 2024 costs for Cigna Saver Rx (PDP) in several important areas. Please note this is only a summary of costs. Cost 2023 (this year) 2024 (next year) Monthly plan premium* *Your premium may be higher than thisTo switch to a different Medicare Prescription Drug plan or to change your location, click here. Click here to see the Cigna Saver Rx (PDP) prescription drug benefit details in chart format or email and view benefits chart: Plan Premium: The Cigna Saver Rx (PDP) has a monthly premium of $15.80. That is $189.60 for 12 months.

Gap Coverage Phase. After the total drug costs paid by you and the plan reach $5,030, up to the out-of-pocket threshold of $6,350. Prescription Drug Tier Name.Cigna-HealthSpring Medicare Rx review: What users say. Highest JD Power rating; BBB rating of A+; Cigna has an A+ rating with the Better Business Bureau, with a …Drug Plan Rating. How this plan performs for drug pricing, patient safety, member experience and more. Overall Drug Plan Rating (2.5 out of 5)Read your 2024 Evidence of Coverage (it has details about next year’s benefits and costs) This Annual Notice of Changes gives you a summary of changes in your benefits and costs for 2024. For details, look in the 2024 Evidence of Coverage for Cigna Saver Rx (PDP). The Evidence of Coverage is the legal, detailed description of your plan benefits. After the total drug costs paid by you and the plan reach $5,030, up to the out-of-pocket threshold of $6,350. Prescription Drug Tier Name. Generic drugs. 25% coinsurance. Brand-name drugs. 25% ...

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Cigna advised the Proton Center that I would have a $550.97 copay on a PET scan with dye. My doctor say the test is medically necessary so I had to set up a payment plan on the copay before they ...Cigna Saver Rx (PDP) offered by Cigna Healthcare . ANNUAL NOTICE OF CHANGES FOR 2024 . You are currently enrolled as a member of Cigna Saver Rx (PDP). Next year, there will be changes to the plan’s costs and benefits. Please see . page 4. for a Summary of Important Costs, including Premium. This document tells you about the changes to …Medicare Part D Prescription Drug Plans must include at least two drugs in every drug category. In addition, each Medicare Part D Prescription Drug Plan must: Make sure you have convenient access to retail pharmacies. Have a process to request exceptions to the drug list. Provide useful information to you, such as how drug lists and medication ... Send your completed and signed form to: Cigna Medicare Prescription Drug Plans P.O. Box 269005 Weston, FL 33326-9927 Or fax to this PDP number: 1-800-735-1469. Once we process your request to join, we will contact you. After the total drug costs paid by you and the plan reach $5,030, up to the out-of-pocket threshold of $6,350. Prescription Drug Tier Name. Generic drugs. 25% coinsurance. Brand-name drugs. 25% ...

For the details of your specific plan, view your plan documents. All Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group. As a Cigna Healthcare member, you'll get access to myCigna: your secure member portal. On myCigna, you can find a doctor, understand your coverage, submit ...Drug Plan Rating. How this plan performs for drug pricing, patient safety, member experience and more. Overall Drug Plan Rating (2.5 out of 5)Gap Coverage Phase. After the total drug costs paid by you and the plan reach $5,030, up to the out-of-pocket threshold of $6,350. Prescription Drug Tier Name.Cigna Medicare Prescription Drug Plans P.O. Box 269005 Weston, FL 33326-9927 Or fax to this . PDP. number: 1-800-735-1469. ... including the time to review instructions, search existing data resources, gather the data needed, and complete and review the ... Cigna Saver Rx (PDP) Cigna Extra Rx (PDP) LAST Name: FIRST Name: Middle Initial Mr. Mrs.Respiratory syncytial virus infection (RSV) is a lot like a bad cold. It causes the same symptoms. And like a cold, it's very common and spreads easily. Most children have it at least once by age 2. It may take older adults longer to recover from RSV and any problems caused by the infection.Cigna Saver Rx (PDP) Annual Notice of Changes for 2024 . Summary of Important Costs for 2024 . The table below compares the 2023 costs and 2024 costs for Cigna Saver Rx (PDP) in several important areas. Please note this is only a summary of costs. Cost 2023 (this year) 2024 (next year) Monthly plan premium* *Your premium may be higher than thisAcyclovir (Zovirax) received an overall rating of 7 out of 10 stars from 34 reviews. See what others have said about Acyclovir (Zovirax), including the effectiveness, ease of use a...It has received a 2.5-out-of-5 star rating from CMS for 2024. Learn more about Cigna Saver Rx (PDP) S5617 - 362 - 0, including the health and drug services it covers, by reading our easy-to-use guide. Or contact a licensed insurance agent for help now. Get personalized help from a licensed insurance agent 1-877-649-2073 TTY 711. 8am-11pm EST. 7 ...Cigna Saver Rx (PDP) S5617 - 371 - 0. (2.5 / 5) Cigna Saver Rx (PDP) is a Medicare Part D Prescription Drug Plan by Cigna. Premium: $24.10. Enroll Now. This page features plan details for 2024 Cigna Saver Rx (PDP) S5617 – 371 – 0. IMPORTANT: This page has been updated with plan and premium data for 2024. After the total drug costs paid by you and the plan reach $5,030, up to the out-of-pocket threshold of $6,350. Prescription Drug Tier Name. Generic drugs. 25% coinsurance. Brand-name drugs. 25% ...

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Pharmacy benefit plans and management services are offered by Cigna Health and Life Insurance Company, Connecticut General Life Insurance Company, Express Scripts, Inc., ESI Mail Pharmacy Service, Inc., Express Scripts Pharmacy, Inc., and HMO or service company subsidiaries of The Cigna Group Corporation.It has received a 2.5-out-of-5 star rating from CMS for 2024. Learn more about Cigna Saver Rx (PDP) S5617 - 362 - 0, including the health and drug services it covers, by reading our easy-to-use guide. Or contact a licensed insurance agent for help now. Get personalized help from a licensed insurance agent 1-877-649-2073 TTY 711. 8am-11pm EST. 7 ...Feb 15, 2024 · 2/28/2023. (1) There is always a long hold when trying to reach Cigna by phone--an average of about45 minutes, just to talk to customer service. (2) Limited choices of in-network doctors. (3) The only hospital in network in my area is the county hospital. CI: Get the latest The Cigna Group Registered Shs stock price and detailed information including CI news, historical charts and realtime prices. Indices Commodities Currencies Stoc...Read your 2024 Evidence of Coverage (it has details about next year’s benefits and costs) This Annual Notice of Changes gives you a summary of changes in your benefits and …4 Cigna Saver Rx (PDP) Annual Notice of Changes for 2024 . Summary of Important Costs for 2024 . The table below compares the 2023 costs and 2024 costs for Cigna Saver Rx (PDP) in several important areas. Please note this is only a summary of costs. Cost 2023 (this year) 2024 (next year) Monthly plan premium* *Your premium may be higher than thisFact checked by Brandy Law. Updated Mar 28, 2024. Wellcare Classic has the best Medicare Part D plans for prescription drug coverage in 2024. Review Medicare plan options with licensed insurance agents near you. Find Plans. Top picks: Best Medicare Part D plans for 2024. $37 per month. $54 per month. $46 per month. $79 per month. $50 per month.CI: Get the latest The Cigna Group Registered Shs stock price and detailed information including CI news, historical charts and realtime prices. Indices Commodities Currencies Stoc...Based on the most recent year of data, stand-alone AARP Medicare Part D plans from UnitedHealthcare get an average of 3.28 stars, weighted by enrollment. The average for all stand-alone Medicare ...

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Nov 25, 2023 · Premier Rx. $105.38. Take multiple brand-name or high-tier drugs. Humana is number two on our list of the top 5 best Part D plans for 2024. The Humana Walmart Value Rx Plan is excellent for someone with very few generic medications or certain name-brand medications. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. LINA and NYLGICNY are not affiliates of Cigna. All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs and complete details of coverage, contact a licensed agent or Cigna sales representative.Cigna health insurance costs an average of $449 a month for a 30-year-old with an ACA marketplace plan. That cost typically increases with age. Source: Healthcare.gov. Based on unsubsidized ACA ...See full list on medicareplans.com Premier Rx. $105.38. Take multiple brand-name or high-tier drugs. Humana is number two on our list of the top 5 best Part D plans for 2024. The Humana Walmart Value Rx Plan is excellent for someone with very few generic medications or certain name-brand medications.Note to existing customers: This formulary has changed since last year. Please review this document to make sure that it still contains the drugs you take. When this drug list (formulary) refers to “we,” “us,” or “our,” it means Cigna Healthcare. When it refers to “plan” or “our plan,” it means Cigna Healthcare Saver Rx (PDP).4 Cigna Saver Rx (PDP) Annual Notice of Changes for 2024 . Summary of Important Costs for 2024 . The table below compares the 2023 costs and 2024 costs for Cigna Saver Rx (PDP) in several important areas. Please note this is only a summary of costs. Cost 2023 (this year) 2024 (next year) Monthly plan premium* *Your premium may be higher than thisGap Coverage Phase. After the total drug costs paid by you and the plan reach $5,030, up to the out-of-pocket threshold of $6,350. Prescription Drug Tier Name.After the total drug costs paid by you and the plan reach $5,030, up to the out-of-pocket threshold of $6,350. Prescription Drug Tier Name. Generic drugs. 25% coinsurance. Brand-name drugs. 25% ...Three standalone Prescription Drug Plans (PDPs) will be available in all 50 states, the District of Columbia and Puerto Rico. All plans have $0 copay options for select medications purchased through preferred home delivery. Cigna Saver Rx. This economical plan includes lower premiums, low copays and savings on generic drugs. Cigna Secure Rx.Medicare Part D is designed to help lower prescription drug costs and can be purchased through private companies such as Cigna Healthcare. There are four coverage stages in 2024, and your costs could change in each stage. The plan you select may provide better coverage than the Medicare standard benefit coverage. ….

Carrier Reviews. Aetna; Blue Cross Blue Shield; Cigna; Humana; Kaiser Permanente; United Healthcare; Medicare 101. ... Cigna Saver Rx (PDP) S5617-375-000. 2024 Overall Rating. 2.5 out of 5 stars ...Enrollment in plans depends on contract renewal. Availability of benefits and plans varies by carrier and location. Not affiliated with or endorsed by any government agency. Every year, Medicare ...Go Back. Cigna Saver Rx (PDP) S5617 - 353 - 0. (2.5 / 5) Cigna Saver Rx (PDP) is a Medicare Part D Prescription Drug Plan by Cigna. Premium: $19.50. Enroll Now. This page features plan details for 2024 Cigna Saver Rx (PDP) S5617 – 353 – 0. IMPORTANT: This page has been updated with plan and premium data for 2024. Locations.Dextromethorphan (Delsym) received an overall rating of 5 out of 10 stars from 8 reviews. See what others have said about Dextromethorphan (Delsym), including the effectiveness, ea...You can saver money when it comes to energy expenses, change the entire look of your home and even make your house safe with new windows. Take a look at our five favorite best-revi...Activate your myCigna account to manage your prescriptions and review your pharmacy coverage. 4. VIDEO. ... Pharmacy benefit plans and management services are offered by Cigna Health and Life Insurance Company, Connecticut General Life Insurance Company, Express Scripts, Inc., ESI Mail Pharmacy Service, Inc., Express Scripts Pharmacy, Inc., …Jan 24, 2023 · NCQA rating: 2.5 to 3.5 stars. Consumer Affairs rating: 3.7. J.D. Power ranking 3rd out of 10. Cigna is a global health services company that offers Medicare Part D prescription drug plans in all 50 states. The company contracts with over 67,000 pharmacies, which includes the vast majority of U.S. pharmacies. 4 Cigna Saver Rx (PDP) Annual Notice of Changes for 2024 . Summary of Important Costs for 2024 . The table below compares the 2023 costs and 2024 costs for Cigna Saver Rx (PDP) in several important areas. Please note this is only a summary of costs. Cost 2023 (this year) 2024 (next year) Monthly plan premium* *Your premium may be higher than thisCigna Saver Rx (PDP) Annual Notice of Changes for 2024 . Summary of Important Costs for 2024 . The table below compares the 2023 costs and 2024 costs for Cigna Saver Rx (PDP) in several important areas. Please note this is only a summary of costs. Cost 2023 (this year) 2024 (next year) Monthly plan premium* *Your premium may be higher than thisCigna Saver Rx (PDP) Annual Notice of Changes for 2024 . Summary of Important Costs for 2024 . The table below compares the 2023 costs and 2024 costs for Cigna Saver Rx (PDP) in several important areas. Please note this is only a summary of costs. Cost 2023 (this year) 2024 (next year) Monthly plan premium* *Your premium may be higher than this Cigna saver rx reviews, The New York Times reports that consumers are using commerical services to print their digital photos instead of buying a printer and doing it at home, because it's cheaper. The Ne..., Medical Review Editorial Process; Medical Review Board; Sign In. Cigna Saver Rx S5617-368 (PDP) ... Missouri. Medicare. Health. Cigna Saver Rx (PDP) S5617-368. Cigna. Why Trust U.S. News. 344 ..., Cigna Saver Rx (PDP) Annual Notice of Changes for 2024 . Summary of Important Costs for 2024 . The table below compares the 2023 costs and 2024 costs for Cigna Saver Rx (PDP) in several important areas. Please note this is only a summary of costs. Cost 2023 (this year) 2024 (next year) Monthly plan premium* *Your premium may be higher than this , Cigna Healthcare Saver Rx (PDP) Please read: This document contains information about some of the drugs we cover in this plan. 2024 Cigna Healthcare ... Please review this document to make sure that it still contains the drugs you take. When this drug list (formulary) refers to “we,” “us,” or “our,” it means Cigna Healthcare. When ..., Cigna health insurance costs an average of $449 a month for a 30-year-old with an ACA marketplace plan. That cost typically increases with age. Source: Healthcare.gov. Based on unsubsidized ACA ..., 4 Cigna Saver Rx (PDP) Annual Notice of Changes for 2024 . Summary of Important Costs for 2024 . The table below compares the 2023 costs and 2024 costs for Cigna Saver Rx (PDP) in several important areas. Please note this is only a summary of costs. Cost 2023 (this year) 2024 (next year) Monthly plan premium* *Your premium may be higher than this, Carrier Reviews. Aetna; Blue Cross Blue Shield; Cigna; Humana; Kaiser Permanente; United Healthcare; Medicare 101. ... Cigna Saver Rx S5617-358 (PDP) North Carolina. Medicare. Health. Cigna Saver ..., In the last year, Cigna closed 450 BBB complaints. On TrustPilot, Cigna replied to 79% of negative 1- and 2-star reviews typically within two weeks of the complaints being filed. Meanwhile, one ..., GooglGoogle has introduced two new performance settings for its Chrome browser to optimize battery and system memory usage. Google today announced two new performance settings in i..., Feb 15, 2024 · 2/28/2023. (1) There is always a long hold when trying to reach Cigna by phone--an average of about45 minutes, just to talk to customer service. (2) Limited choices of in-network doctors. (3) The only hospital in network in my area is the county hospital. , 4 Cigna Saver Rx (PDP) Annual Notice of Changes for 2024 . Summary of Important Costs for 2024 . The table below compares the 2023 costs and 2024 costs for Cigna Saver Rx (PDP) in several important areas. Please note this is only a summary of costs. Cost 2023 (this year) 2024 (next year) Monthly plan premium* *Your premium may be higher than this, Cigna offers three different types of Part D plans with a Medicare star quality rating of 3.5 out of five stars. Cigna SaverRX is the most comprehensive plan with a …, Cigna Health Insurance. Reviews. 1.4 1,203 reviews & ratings. Compare Quotes. Updated: 05/02/2024. Our promise. We provide a buying advantage with verified reviews and unbiased editorial research ..., 4 Cigna Saver Rx (PDP) Annual Notice of Changes for 2024 . Summary of Important Costs for 2024 . The table below compares the 2023 costs and 2024 costs for Cigna Saver Rx (PDP) in several important areas. Please note this is only a summary of costs. Cost 2023 (this year) 2024 (next year) Monthly plan premium* *Your premium may be higher than this, Gap Coverage Phase. After the total drug costs paid by you and the plan reach $5,030, up to the out-of-pocket threshold of $6,350. Prescription Drug Tier Name., Cigna Saver Rx (PDP) Annual Notice of Changes for 2024 . Summary of Important Costs for 2024 . The table below compares the 2023 costs and 2024 costs for Cigna Saver Rx (PDP) in several important areas. Please note this is only a summary of costs. Cost 2023 (this year) 2024 (next year) Monthly plan premium* *Your premium may be higher than this, After the total drug costs paid by you and the plan reach $5,030, up to the out-of-pocket threshold of $6,350. Prescription Drug Tier Name. Generic drugs. 25% coinsurance. Brand-name drugs. 25% ... , Feb 9, 2024 · For a Cigna prescription drug plan, call 1-877-459-3353. For Cigna Medicare supplement plans, call 1-888-482-6557. ... To identify which Medicare insurance companies to review, we analyzed ... , Read your 2024 Evidence of Coverage (it has details about next year’s benefits and costs) This Annual Notice of Changes gives you a summary of changes in your benefits and costs for 2024. For details, look in the 2024 Evidence of Coverage for Cigna Saver Rx (PDP). The Evidence of Coverage is the legal, detailed description of your plan benefits. , Carrier Reviews. Aetna; Blue Cross Blue Shield; Cigna; Humana; Kaiser Permanente; United Healthcare; Medicare 101. ... Cigna Saver Rx S5617-358 (PDP) North Carolina. Medicare. Health. Cigna Saver ..., Based on the most recent year of data and weighted by enrollment, Cigna’s 2024 Medicare Advantage plans get an average rating of 3.76 stars. [1] . Cigna's weighted average star rating is the ..., Overview. Drug Plan Rating. How this plan performs for drug pricing, patient safety, member experience and more. Overall Drug Plan Rating. ( 2.5 out of 5) Expand List. Prescription Drug... , Gap Coverage Phase. After the total drug costs paid by you and the plan reach $5,030, up to the out-of-pocket threshold of $6,350. Prescription Drug Tier Name., It has received a 2.5-out-of-5 star rating from CMS for 2024. Learn more about Cigna Saver Rx (PDP) S5617 - 362 - 0, including the health and drug services it covers, by reading our easy-to-use guide. Or contact a licensed insurance agent for help now. Get personalized help from a licensed insurance agent 1-877-649-2073 TTY 711. 8am-11pm EST. 7 ..., Gap Coverage Phase. After the total drug costs paid by you and the plan reach $5,030, up to the out-of-pocket threshold of $6,350. Prescription Drug Tier Name., This information is not intended for people with group-sponsored plans provided by an employer. If you are in a group plan, please visit Group Plans Resources, call the telephone number on your Cigna Healthcare ID card, or contact your plan administrator for more information.. 1 2024 Cigna Saver Prescription Drug Plan’s …, This information is not intended for people with group-sponsored plans provided by an employer. If you are in a group plan, please visit Group Plans Resources, call the telephone number on your Cigna Healthcare ID card, or contact your plan administrator for more information.. 1 2024 Cigna Saver Prescription Drug Plan’s …, Cigna Saver Rx (PDP) S5617 - 361 - 0. (2.5 / 5) Cigna Saver Rx (PDP) is a Medicare Part D Prescription Drug Plan by Cigna. Premium: $16.80. Enroll Now. This page features plan details for 2024 Cigna Saver Rx (PDP) S5617 – 361 – 0. IMPORTANT: This page has been updated with plan and premium data for 2024., But Cigna performs well on certain measures of customer experience, and all plans still have $0-copay options for Tier 1 drugs. (800) 215-3128 M-F 9am-9pm ET, Sa 10am-9pm ET, Cigna Group (NYSE:CI) has observed the following analyst ratings within the last quarter: Bullish Somewhat Bullish Indifferent Somewhat Beari... Cigna Group (NYSE:CI) has obse..., Cigna Healthcare Saver Rx (PDP) HPMS Approved Formulary File Submission 00024186, Version Number 12. ... Please review this document to make sure that it still contains the drugs you take. When this drug list (formulary) refers to “we,” “us,” or “our,” it means Cigna Healthcare. When it refers to “plan” or, Cigna offers three different standalone Medicare Part D prescription drug plans (PDPs). All three plans have a 3.5 out of 5-star rating from the Centers for Medicare and Medicaid Services (CMS). …, C igna Saver Rx (PDP) 2 024 Pharmacy Directory T his pharmacy directory was updated on F ebruary, 2024 . For more recent information or o ther questions, please contact Cigna Healthcare SM, at 1-800-222-6700 (TTY: 711), 8 a.m.– 8 p.m., local time, 7 days a week. Our automated phone system may answer your call during