How do you reset xfinity cable box

Dec 22, 2015 ... This for assigning the Comcast remote to the cable box. You will still need to setup the remote to your TV. If have a Comcast remote and and ...

View TV Box information · Access xfinity.com/profile on your web browser. · Sign in using your Xfinity ID and password. Web portal sign-in page. · After you si...Step 4. Open the reset link in your email or finish answering the security question to reach the page where you choose a new password. Enter the new password in both fields and click Next to finish. Use between eight and 16 characters, with at least one letter and one number or symbol. Avoid using spaces or your name or user name in the password.To hard reset the device to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds. The user name and the password will now become the defaults of admin and password. You will lose any customized settings, and they will need to be re-configured from scratch. 0. 0.Clear Last Watched History. Press the Last button on the remote. Use the left arrow or right arrow button on the remote to highlight a channel or program and press the D button (the green, diamond-shaped button towards the bottom of the remote). To delete just that channel/program, highlight Just this channel and press OK.How to RE-program Xfinity Remote to cable box/THE RESET - YouTube. Cable Gods. 4.04K subscribers. Subscribed. 1.7K. 492K views 5 years ago. Can't …To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. Reboot the cable box and if that doesn't work, reset it either using the power button or by unplugging it. Restarting the gateway could also fix the issue. If you have a Flex device, connect it using the WPS button.

Access the Xfinity My Account app, click on the TV button near the Overview button, select your device, click Troubleshoot, and then System Refresh to re-program your Comcast (Xfinity) cable box. Individual parts on resetting your Comcast Cable Box with the Xfinity My Account App, programming multiple remotes, and scheduling a professional ...While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds. The LED will change to amber. The Disaster Recovery Image will launch. …Type on "10.0.0.1" in the address bar. Login to the admin tool. Select Gateway > Connection > WiFi. Under Private Wi-Fi Network, edit the SSID. Create one for each band (2.4GHz and 5GHz) if applicable. To change the Wi-Fi password, type the new password in the Network Password filed and click Save Settings.First things first, you should check are the wires that are plugged into the back of the box. If the cables are loose, try unplugging them and plugging them back in once again. Make sure all the connectors are in as tightly as possible. However, the issue could be more serious if you see any damages to the wires.X1 TV Box equipment types. If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different models of TV Boxes that you may have, including the XG1, XG2, XG1v3, XG1v4, RNG150N, and XiD. Notes:

4 years ago. @SDColes wrote: Intermittently, and becoming more frequently, the cable box is extremely slow -- does not respond to the remote or when it does it takes a few minutes. I can't describe what it's doing exactly. I've put fresh batteries in the remote, and it didn't make a difference. Happens on the main X1 box and the secondary box ...If you're having connection problems with a specific mobile device, the best way to troubleshoot is with the Xfinity app. Log in to the Xfinity app. Select the WiFi tab. Select the specific device having issues. Scroll down and select Troubleshoot Device. Follow the prompts to determine what the problem may be and how to fix it.Your Xfinity cable box won't be able to connect to Xfinity services if Xfinity is down and currently experiencing an outage. ... How do I reset my X1 box? You can reset some Xfinity X1 boxes by pressing and holding the reset button on the back of the box.XfinityJamesC. If you have our new 4K DVR, the traditional HDD (Hard Disk Drive) has been replaced with a new silent SSD (Solid State Drive), so it still stores your recordings to a local drive, and just backs everything up to the cloud. I actually had issues with losing the clock display when I upgraded to the new DVR myself. I never realized ...

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Place the Wireless Gateway on its side. Press down and pull back on the latch holding the battery door on the bottom panel. Slide the battery out of the bay. Close the battery compartment. Note: If you have an xFi Advanced Gateway, simply unplug the battery and connect the xFi Advanced Gateway directly to AC power.Aug 2, 2022 · Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Factory Reset a Remote Without the Setup Button. Press and hold the A button and the D button. The LED will turn from red to green. Press 9-8-1. The LED will blink green twice to indicate that the remote was reset. If you're having trouble with your Xfinity X1 Remote you might need to factory reset it.Connect both the Xfinity TV box and the 2nd generation Amazon Fire TV Cube directly to the TV, preferably using HDMI. Switch the input on the TV to view the FireTV OS running on the Amazon Fire TV Cube. Go to the Settings tab. Select the Equipment Control option. Choose the Add Equipment option.For the past month like many of you each morning the Xfinity box was stuck on Boot and the tv was on the welcome screen. Going to the remote settings/device settings/Power Preferences/ "Restart" also got stuck on Boot like in the morning. What fixed this was going to the iPhone app "Xfinity My Account" then selecting TV, Troubleshoot ...

Factory Reset a Remote Without the Setup Button. Press and hold the A button and the D button. The LED will turn from red to green. Press 9-8-1. The LED will blink green twice to indicate that the remote was reset. If you're having trouble with your Xfinity X1 Remote you might need to factory reset it.I click on the reset button and after clicking through a few screen it message come back "Can't Connect to X1 TV box" ... If you do not choose to pay for Comcast Internet, you cannot use X1 cable boxes. ... The tech support send me a new cable box. The cable box was the exact some as I currently have. I swapped it anyway and had to call to get ...Learn about replacing your equipment now to get the most out of your Xfinity service. ...1 - Locate the reset button. The router reset button is located on the back of the router. The reset button is small and recessed and is normally a different color than the rest of the gateway's housing. For example, if the gateway is black, the button is likely orange or yellow. This makes it easier to identify.After that, with the box powered on you will need to hold the power button on the remote for 3 seconds, then press ok, right arrow, down arrow, power. After that the box will reboot if done correctly. Once up and running you will have to go through the setup process again. Comcast really needs to provide a method for a customer to factory reset ...If the issue is still occurring, verify the Default Audio Track setting on the video device guide. For TV Boxes: Go to the Main Menu. Select Setup. Select Audio Setup. Set the Default Audio Track to the desired language. Lastly, make sure the HDMI cable is plugged into both the new TV and cable box tightly.Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.How to reboot a TV box with no power? Restart your TV box 1 Power off your TV Box. 2 Remove the power cable from the back of the unit. 3 Unplug the power cable from the wall outlet or power bar. 4 Wait 30 seconds, then reconnect the power cable. 5 Wait 30 seconds to 2 minutes for the TV box to reboot 6 Power on your TV box to see if it works ...When using a remote to control an X1 cable box: The remote sends a signal to the box. The box uses an internal modem to send that signal to a server at Comcast and ask for instructions. The server at Comcast decides how the box should respond and sends back commands and data. The box receives the commands and data and does as instructed.

On the Settings menu, use the down arrow button to highlight Preferences. Then, press OK. On the Preferences menu, highlight General, and press OK. On the General Preferences menu, use the up and down arrows to highlight Default Guide View, and press OK. Use the up and down arrows to select your preferred Default Guide View, and press OK.

Non-X1 HD TV Box (Pace) Turn off the TV Box. Press the Menu button on the remote, and select User Settings. Select TV Aspect Ratio. For an SD TV, select 4:3, then press OK. For an HD TV, select 16:9, then press OK. Select TV Display Capabilities. Highlight each resolution option, and press OK to change to Yes or No.Turn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code. Press the TV power button on the remote.Install the new cable box with the cables that came in the package so you can hook the box up to your TV and wall outlet. Turn on your TV and cable box, then enter your phone number to activate it. Once your number is confirmed, your box is active and you can watch Xfinity channels! Part 1.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list.Thanks for posting to the Xfinity Forum. @Rustyben is correct. If you are still in need of assistance, I'd be happy to ship a replacement model. Can you send me a private message with your first and last name, the numbers associated with your address, and the account holder's name if different from you?The first step in resetting your Xfinity cable box is to power cycle it. Follow these steps: Locate the power cord connected to the back of the cable box. Unplug the power cord from the wall outlet or power strip. Wait for at least 10 seconds. Plug the power cord back into the outlet or power strip. 2.Select Factory Reset. Physical Reset Button: 1. Unplug the power cord from the back of the Xfinity TV box. 2. Find the small, red reset button on the back of the Xfinity TV box. 3. Use a paperclip or other thin object to press and hold the reset button for about 10 seconds until the power light starts flashing. 4.

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The XiD TV Box is a Service to Additional TV device that supports both Standard Definition (SD) and High Definition (HD, HDMI-only input) TVs for Xfinity X1. It is not wireless. Customers with a cable subscription would need a Xi5 for wireless connection. I am an Official Xfinity Employee. Official Employees are from multiple teams within ...Solution 1: Check your cable connections. You can start troubleshooting of the Xfinity cable box just shows the welcome screen problem by checking all the cables. This includes the power cord ...To turn the SmartBar off on an HD TV Adapter: Press the xfinity button on your remote. Select Guide Setup and press OK on your remote. Highlight SmartBar Timeout, then press OK on your remote until timeout is set to OFF. If SmartBar Timeout is set to ON (number value), it will disappear at the chosen time after the user presses INFO.Xg1v4 is a newly redesigned Box for Xfinity Comcast Customers ,who have service with them , with this box you will be future proof for upcoming on demand 4K ...Yes, UPS will take care of packaging and returning the equipment, no charge. Be sure to get a receipt that lists the serial numbers of the equipment you are returning, which, as you said, is how Comcast knows who the equipment came from. They would want you to return cable boxes and modem/router devices and their power cords.Visit xfinity.com and log in to your account. Go to Account > Support and choose TV & Streaming. Select Troubleshoot and click Continue. Ensure that your Xfinity cable box is switched on in this step. After the system scan is finished, choose Restart a Single TV Box and select your cable box on the TV Box selection screen.Pair to a TV Box. To pair the XR2 or XR5 Remote with a Non-X1 TV Box: While the TV is on, press and hold the Setup button on the remote for three seconds until the All Power button changes from red to green. Enter the first five-digit code listed for the TV manufacturer. Note: The All Power button should blink twice.General troubleshooting steps for all Xfinity services. Ensure the device connections are "finger tight," including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip. If your devices are all correctly connected, please make sure you activate your ...Just today, the modem reset itself to default. I am really really annoyed by this already. It happens almost everyday, so tired to configure it over and over again. Is this an xfinity issue? I thought it was the modem problem, but I got the new Netgear modem it happened to it as well. Do we have any technician from xfinity here to clear the waters?Here's the first method that allows you to reset the device using the "Help Menu.". Here's what you need to do: Make sure your Comcast is switched on. You need to open the "Settings.". Now, enter the "Help" option. Navigate to the "System Refresh" system and press OK. Select the "Refresh Now" option in the sub-menu and ...Replace a Comcast HD cable box by purchasing an alternative cable processing unit through a third-party retailer, which allows you to decode the incoming cable signal and transmit ... ….

Cable box frozen on welcome screen. I woke up this morning to my cable box stuck on the welcome screen (what it looks like when it updates every morning.) It will not move past that. I've unplugged and reconnected all of the plugs/cables multiple times, and I've tried to refresh/reset the box via the website. Nothing changes.3 years ago. @Rustyben wrote: when you swap out a DVR the recordings on it are gone but the last 60 or so hours recorded (sometimes more in some areas) are available on the cloud DVR playable on your home X1 equipment. note as new recordings are added the cloud hours that are older will automatically delete. advice is to watch oldest shows ...XfinityJamesC. If you have our new 4K DVR, the traditional HDD (Hard Disk Drive) has been replaced with a new silent SSD (Solid State Drive), so it still stores your recordings to a local drive, and just backs everything up to the cloud. I actually had issues with losing the clock display when I upgraded to the new DVR myself. I never realized ...Factory Reset a Remote Without the Setup Button. Press and hold the A button and the D button. The LED will turn from red to green. Press 9-8-1. The LED will blink green twice to indicate that the remote was reset. If you're having trouble with your Xfinity X1 Remote you might need to factory reset it.Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.How do I turn on Power Saver? To turn Power Saver on: Navigate to Settings > Device Settings > Power Preferences > Power Saver > ON. Once your TV Box is powered down, turn it back on by pressing any button on your remote control. Note: New X1 TV Box installations will default to Power Saver "On."Rustyben. get a receipt for the return. that shows it is 'off' your active account devices and the device can not be used until it goes through recommissioning process. make yourself at ease if you with and add a letter or number or punctuation to your current wifi password. I am not a Comcast Employee.Locate the reset button on the back of your Xfinity gateway. Depending on your gateway model, it will be located near the top of the router or below the coaxial cable connector. Hold down the reset button for 30 seconds. Wait until the LEDs on the front of the gateway flash off. If you have a non-Xfinity router, look for a small reset button on ...Those are some great troubleshooting steps you tried with checking on another device and restarting the TVs. I have something else for you to try. If you have more than 1 cable box, you can just complete this on the main cable box. Please press the "A" button on your remote, then scroll to the right to where it says "Reset Netflix". How do you reset xfinity cable box, Access the Netflix app on X1. Push the left arrow on your remote to bring up the left-hand side menu. Use the down arrow to navigate to the bottom of the menu (where it says Notifications). Push the right arrow once and select Get Help. Use the down arrow to navigate to the bottom of the menu and select Sign Out., 25. 14K views 3 years ago. In this video we will go over how to reset your Xfinity cable box. Simply locate the power cord to your cable box and unplug it. After about..., Once your remote is paired with your set-top box, you can use voice control. Press and hold the Voice button until you hear the audio tone. Speak a voice command to the remote while continuing to hold down the button. The Status LED will be solid blue while you speak your command. Release the Voice button when your command is complete., Resetting your Comcast equipment after a power outage is a straightforward process: 1. Begin by unplugging all the coaxial cables coming from your wall outlets; this includes any digital splitters connected to the coaxial cables. 2. Unplug the power cable from the back of your modem. 3. wait 30 seconds. 4., Unplug the TV cord for about 10 to 15 seconds then plug it back in. Note, that you can also restart the Box from the Help Menu on your remote control; To access the Help Menu, press the A button on your remote control, pressing OK will bring you to the Restart tile. Press OK again to select Restart, it might take a few seconds for the Xfinity ..., To reset your Xfinity Cable box, you will need to unplug the power cord from the back of the box. Once this is done, wait a full minute and plug the power cord back in. You may need to press the “Power” button on top of your box or remote to turn it on after you have plugged it back in. Once your box is back on, you may need to run through ... , Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New …, Sep 22, 2021 · XfinityJamesC. If you have our new 4K DVR, the traditional HDD (Hard Disk Drive) has been replaced with a new silent SSD (Solid State Drive), so it still stores your recordings to a local drive, and just backs everything up to the cloud. I actually had issues with losing the clock display when I upgraded to the new DVR myself. I never realized ... , 2. restart the device. Another potential fix is to restart both your Samsung TV and Xfinity cable box. This process, known as a soft reset, can clear temporary software glitches that may be causing the recognition issue. Simply turn off both devices, unplug them for a minute, then plug them back in and power them on to refresh the system., First, place the remote into Setup mode . Press the Setup button until the LED at the top of the remote changes from red to green. Then, Enter the factory reset code. Press the digits 9-8-1. This starts the reset action. Then, the reset completes . The LED blinks green two times, to confirm that the remote finished the reset., Standard Xfinity set-top box: $8.50/mo. If you go for Xfinity's most basic TV plan (with 10+ channels), Xfinity passes you over for the X1 treatment and offers only a high-definition cable TV box. The TV box costs $7.50 to $8.50 per month (depending on where you live), and you can add 150 hours of cloud storage for $10.00 per month., Comcast Business blocks certain ports to protect our customers and the integrity of the Comcast network. These blocks cannot be lifted. Per recommendations set forth by the United States Department of Homeland Security's National Cybersecurity and Communications Integration Center and the Computer Emergency Readiness Team, Comcast Business Internet blocks Port 445 over the public internet in ..., Click the Settings icon in the top right corner, which allows you to reset your parental controls, manage your Purchase PINs and update your TV app settings. To manage parental controls, click the Parental Controls link and use the Reset button to reset the locks PIN and purchase PIN for each device on your account. Purchase or rent content., Use a paperclip or similar tool to press and hold the reset button. You'll need to hold it for about 5 seconds until the LED on the front of the box changes color or starts blinking. Release the reset button. The Flex box will take a few minutes to reset and restart. You'll see the welcome screen once it's ready., Step 5. Turn on the cable box. The box will take a few minutes to start up. You will see the cable box's welcome screen on your television. The cable box is now reset. Advertisement., Apparently it is not recognizing me and the correct remote isn't working with it either. I believe it is either a firmware issue and needs to be reset to factory default. Would you please help me with this task. I surely would appreciate some guidance. There isn't much info on how to do this online. this is the Cable Companion Box Xi6-A. Question., Factory Reset a Remote Without the Setup Button. Press and hold the A button and the D button. The LED will turn from red to green. Press 9-8-1. The LED will blink green twice to indicate that the remote was reset. If you're having trouble with your Xfinity X1 Remote you might need to factory reset it., Last: Returns you to the previous channel or guide screen. FAV: Allows you to view and set up your favorite channels. Input TV/VCR: In cable mode, this bypasses the Digital Set-Top Box. In TV and AUX mode, this selects available inputs. Swap: Jumps between two tuners so you can control the playback of two channels., Jan 21, 2020 · CCAndrew. when you return the set top box they scan your bar code. at that point the TV will never show to anyone anything until activated on another account and then it is cleared automatically. Not entirely true, it doesn’t get cleared out until it goes through a QA process. If that box happened to not go through the QA process upon return ... , Comcast XFINITY TV No Sound? Can't get any audio out of your TV when you're trying to watch stuff on Xfinity Cable box? Here's a solution video that may teac..., If you would like to make changes to your Purchase Pin, we highly recommend visiting our "Manage X1 and Stream PIN Settings Online" support page to help find instructions from activating, deactivating, and resetting the parental and purchase pin locks. Please let us know if you need any further assistance by replying to this thread., When you reset your DVR by unplugging it, you won't lose any programs you have stored on the DVR. The DVR's hard drive functions similarly to a hard drive on a computer, laptop or even smartphone: When the power is turned off, or even disconnected, the files remain protected. This is because your DVR's hard drive does not require a power source ..., The old silver remotes can be coded, but I did find one of the keys (EXIT I think) was not mapped by default, but you can map the correct code onto it. Also, if it is somewhat newer, like the XR2, it may already be programmed as Comcast has used the same code set since the later Motorola's and all X1's and DTA's. 0. 0., Turn the TV on, and press and hold the 'Xfinity' and 'Mute' buttons on the remote together for 5 seconds (or until the remote light at the top changes from red to green). Enter the first 5-digit code listed for the TV manufacturer. As the code is entered, the remote light will blink on each digit., Sep 8, 2023 · 1 – Locate the reset button. The router reset button is located on the back of the router. The reset button is small and recessed and is normally a different color than the rest of the gateway’s housing. For example, if the gateway is black, the button is likely orange or yellow. This makes it easier to identify. , Turn off the TV: Run a coaxial cable from the wall jack to the TV's input. Turn on your smart TV. Use the smart TV remote control to switch to the "TV" input. You may have to go into your TV's settings to find the "Tuner mode" section and switch it to "Cable." Then, you'll need to scan for channels to see what's on., By: Olin Wade (Remodel or Move Stuff) If you have an Xfinity WiFi white box (also known as an Xfinity Wireless Gateway) you can reset it by following the steps below: 1. Unplug the power cord from the Wireless Gateway. 2. Wait 20 seconds before plugging the power cord back into the Wireless Gateway. 3. Wait at least another two minutes while ..., 2. Reset the Box. If it still does not work, you can try resetting the box. Although, a physical reset button is not on these cable boxes. Still, it is quite simple to reset the cable box, and you do not need to worry about it. Keep the power switch in front of the box for 15 seconds until the lights blink., Comcast cable boxes translate digital signals from the cable company into broadcast media that displays on a television set. Because of the hardware, softwar..., Not sure if it is the same as the HD/DVR but, 1) Turn off the box. 2) Press Menu. 3) Arrow down once. 4) Arrow to the right until you get the resolution you want. 5) Press Menu. 6) Turn box back on. Hope that is clear enough and works. Like., This set-top box doesn't support it." But it has in the past and our other satellite/companion box in the basement does pause and rewind of live TV just fine. Both satellite/companion boxes are XiD-P and are about 6 years old. I've tried resetting the box in question both online and by unplugging it for a minute with no changes., Select Your Remote. Remotes. XRA - Large Button Voice Remote. XR16 - Voice remote. XR15 - Voice remote. XR11 - Voice remote. XR2. XR5. Silver with Red OK-Select Button. , If you have a Comcast account, odds are good that you get one or more services through Xfinity, a Comcast subsidiary that provides Wi-Fi, cable and digital TV packages, mobile serv...