How to return my xfinity equipment

How do I return the extra equipment in the box? It’s not showing up on my account... I’m a new customer, I went to an Xfinity store to grab my cable box and modem but I still received one in the mail.

Learn how to purchase motion sensors, door/window sensors and other devices for your Xfinity Home system. Xfinity For full functionality of this site it is necessary to enable JavaScript.Bring your unwanted equipment to your nearest UPS Store and they'll take care of the rest. A UPS associate will pack and ship your equipment back to Comcast Business. You will receive a receipt with your tracking number so that you can track the progress of your return on UPS.com. Please allow up to two weeks for the return to process and your ...Aug 11, 2022 · Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your devices and hand them off to your local UPS driver or take them to a UPS store and they will package up your return for you free of charge. Be sure to visit here for the most up-to-date locations and ... Feb 1, 2020 · www.xfinity.com/returns . I received an Xfinity modem in the mail to upgrade mine. I swapped it out and the directions says I could take it to a UPS store an... 25.5K Messages. 7 months ago. ... i need to return my xfinity cable tv box ... remote ... router/modem ... Please see …Hi there @user_n4x0b3!Thank you so much for taking the time tor each out to Xfinity Support here on our Community Forum to discuss your equipment return …www.xfinity.com/returns . I received an Xfinity modem in the mail to upgrade mine. I swapped it out and the directions says I could take it to a UPS store an...744 Messages. 7 months ago. Hello @user_xyxnma thank you for taking the time to make this post! If you are in need of knowing how to return your equipment, you can review our How To Return Your Xfinity Equipment article for some really helpful information on the different ways you can return your equipment to us! Please let me …

How to return your Xfinity equipment. When it comes to returning your Xfinity equipment, you have several different options. First, you can simply visit an Xfinity store or Comcast service center and return your equipment there. It will be immediately removed from your account.Jan 26, 2023 · How to return your Xfinity equipment. When it comes to returning your Xfinity equipment, you have several different options. First, you can simply visit an Xfinity store or Comcast service center and return your equipment there. It will be immediately removed from your account. Over the past few weeks, I have been contacted by Xfinity and Complete Recovery Corporation asking me to return my Xfinity equipment after I cancelled my service about a month ago. The issue is, I never had any Xfinity equipment.Jan 24, 2022 · Comcast has charged me $150 for RETURNED equipment. I called after receiving notice that I had not returned the equipment and provides the receipt and information from the UPS store detailing the date of return and the exact equipment that was returned. I received confirmation (twice) and that it was noted on my account. The quickest and easiest way to get help from Xfinity is to use the website’s Xfinity Assistant feature. To do so, log on to your Xfinity account and navigate to the Xfinity Assist...

Jan 16, 2024 · XfinityChelseaB. @user_km0rrr , I do apologize but those are the only ways to return your equipment. If you no longer have an account you would have to return the equipment to a local Xfinity Service Center or UPS store location. UPS will print a shipping label for you and get it back to us as the Xfinity Service Center will scan it in right ... Depending on your current service, your move options may be one of the following: Keep the same services and self-move your equipment. Upgrade or add equipment and receive a Getting Started kit. Schedule a professional installation. Unplug and take your equipment with you or return it. For more details, see our helpful checklist on bringing ...Jan 17, 2021 ... ... the Xfinity Comcast page to pop up on your web browser ... Comments127. My Comments. You ... How to Stop Paying Xfinity Internet Equipment Fees ...Thanks for spending your time to contact XFINITY over our forums' page for help with the equipment return concern. We appreciate you greatly for your patience while waiting for a response. We are the perfect team to help and recommend that you return any unused leased equipment as quickly as possible to avoid any additional rental fees.

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Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast ...Feb 19, 2024 · I'm trying to return an old router. Your store is perpetually understaffed and I will not wait 30 minutes to drop off old equipment. Your "create label" for UPS drop off crashes your virtual assistant each time. How can I stop wasting time on this and get rid of my old equipment. BTW this is why everyone hates Xfinity. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. Learn more in our Cookie Policy. Learn moreMay 30, 2018 ... Xfinity cannot provide me a receipt so I recorded my handover of the old equipment to them so I can get the $10 reward and cancellation.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.You can find Comcast listings on Comcast.com or on LocateTV.com. To view Comcast TV listings, navigate to Comcast.com and click the Check TV Listings link.

Over time, Internet and TV equipment must be updated to keep up with the latest technology. If you rent equipment from Comcast, you are eligible for an ...A voice-controlled 4K streaming TV Box that puts all your favorite streaming apps in one place on your TV. With Xfinity Flex, you’ll be able to: Stream more than 10,000 free movies and shows. Access your favorite apps like Netflix, Disney+, Amazon Prime Video, and Hulu. Rent or purchase top movies and shows.Dec 30, 2022 · Already submitted a return request? You can track your return at the Pending Return Status page. Check off the device(s) you'd like to return and select Continue. When returning your device(s), check the serial number on the device to ensure that it matches your selection. Note: If you're returning a TV Box, you can click Identify Device. This ... Learn how to return Xfinity equipment.Option one: Online with prepaid shipping label. Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return …Returning equipment can often be a stressful and time-consuming process. Whether you are returning a faulty product or simply no longer need the equipment, it is important to navig...Comcast has charged me $150 for RETURNED equipment. I called after receiving notice that I had not returned the equipment and provides the receipt and information from the UPS store detailing the date of return and the exact equipment that was returned. I received confirmation (twice) and that it was noted on my account.Many people are familiar with Comcast, one of the leading providers of cable and internet services in the United States. What some may not know is that Comcast also owns Xfinity, a...Updated. 4 months ago. 3.8K. 2. 7. Responses. XfinityThomasB. +15 more. Official Employee. •. 987 Messages. 8 months ago. Hello @user_5c5b07. Thank you for …744 Messages. 7 months ago. Hello @user_xyxnma thank you for taking the time to make this post! If you are in need of knowing how to return your equipment, you can review our How To Return Your Xfinity Equipment article for some really helpful information on the different ways you can return your equipment to us! Please let me know if this helps!Follow the screens to view the offer to exchange your TV Box. Enjoy more content and features with new equipment screen. Let's get your equipment updated screen ...

Equipment Return: Following the cancellation, ensure to return any Xfinity equipment by visiting a local Xfinity store as per their instructions. By Email/Mail Cancellation Form Canceling your Xfinity Internet service via the Email/Mail Cancellation Form provides an alternative method for a hassle-free cancellation process.

Jan 17, 2021 ... ... the Xfinity Comcast page to pop up on your web browser ... Comments127. My Comments. You ... How to Stop Paying Xfinity Internet Equipment Fees ...8 months ago. You should be able to return it to your nearest service center and get a receipt. That is where I go for exchanges, etc. 0. 0.Hi BwT55 and Anu181. I read your messages about returning the Xfinity storm ready (and the battery backup) because I'm going to return the same equipment. I see Xfinity Janelle (I believe she is Xfinity official representative) has listed a link "Storm ready wifi return" in there you can fill out the form. I just did and now waiting what is next. Since you recently canceled your Xfinity service, you’ll see new service fees for unlimited talk and text on your Xfinity Mobile account. When the Xfinity Mobile primary account holder doesn’t have Xfinity Internet, Voice or TV, there is a $25 monthly fee for each Xfinity Mobile line. Dec 30, 2022 · Already submitted a return request? You can track your return at the Pending Return Status page. Check off the device(s) you'd like to return and select Continue. When returning your device(s), check the serial number on the device to ensure that it matches your selection. Note: If you're returning a TV Box, you can click Identify Device. This ... Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast ...Xfinity Community Forum. Search. Official. Accepted. Unanswered. Advanced Filters. Search Results (107) Relevance. Selected Relevance. U. Equipment return. I need to speak with a representative concerning my Kim and equipment return.Hi there @user_n4x0b3!Thank you so much for taking the time tor each out to Xfinity Support here on our Community Forum to discuss your equipment return …The first thing you should do is initiate the process by notifying the company of your desire to return the equipment by following these steps: Login to your Xfinity account and go to the Equipment Return page. In the list of devices shown, check the ones that you wish to return. Choose a reason for the return, and choose a method of return.A voice-controlled 4K streaming TV Box that puts all your favorite streaming apps in one place on your TV. With Xfinity Flex, you’ll be able to: Stream more than 10,000 free movies and shows. Access your favorite apps like Netflix, Disney+, Amazon Prime Video, and Hulu. Rent or purchase top movies and shows.

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Claiming a refund from Xfinity is easy. In about four to six weeks after you disconnect your service and return your Comcast-owned equipment, you automatically receive a refund for any remaining credit balance on your account to the last payment method on file. If you don’t receive an automatic refund to your last payment method, you’ll get ... Learn about replacing your equipment now to get the most out of your Xfinity service. Xfinity For full functionality of this site it is necessary to enable JavaScript. Oct 6, 2021 · Choose a reason for return and press Continue. Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place ... Dauphin Island. After the upgrade, you will need to have compatible devices or equipment installed on all the TVs that you want to continue receiving Xfinity TV. To qualify for any equipment at no additional charge or service fee, you must request the equipment between August 14, 2021 and January 11, 2022. Call 1-888-233-5986, Monday - Friday ...I stopped services about a month ago but forgot to return my equipment. I received a bill for the unreturned equipment along with a 'partial' bill for $6.83. The partial bill was due to xfinity charging me services ahead of time, after I had submitted requests to cancel the service. Xfinity recently refunded $69 of the $77 that I was charged ...The Seasonal Convenience Plan allows you to put your Xfinity TV, Internet, and Voice services “on vacation” while you’re away from home — at reduced rates. Keep your Xfinity equipment in your home. Keep your home phone number. Keep your Comcast.net email address and access it anywhere . Upgrade to Seasonal Internet …1.1K Messages. @user_abe915 Hello! The great thing is that you don't need a label or a box, you can return any rented equipment you have to the nearest Xfinity Store in your area or UPS Store. We just ask that you bring the power cable and the device, we don't need HDMI cables or remote controls to be returned.Any equipment you rent from Comcast needs to be returned in order to have that charge removed from your account. You can take the box to your local Comcast store, or to UPS. Either way, make sure you get a receipt in case there are any problems. 0. 0. Learn about replacing your equipment now to get the most out of your Xfinity service. Xfinity For full functionality of this site it is necessary to enable JavaScript. ….

Aug 14, 2022 · Xfinity gives you a period of ten days after your service end date to return rented equipment. If you fail to return everything within this timeframe, you will be charged an “incidental cost” and have to pay the equivalent of the retail price of the equipment. You can avoid these fees by choosing a viable return method. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account. All I had to do was return the equipment and purchase my own modem and just use the "Xfinity Stream" App. I followed their suggestion and purchased the Motorola MT8733 that was recommended as one of the devices for the Xfinity Internet Plan. I picked this device because it supports WiFi, a "Voice Telephone", and DOCSIS 3.1 - which seemed to be ...You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and …Next, you can return your equipment by taking it to your nearest Xfinity store, or while you’re talking to a representative on the phone, ask if they can give you a prepaid box or label to send back through UPS. Before you drop your equipment off at the Xfinity store, take a picture of everything, including the serial number, on the counter.Below is information about electronics recycling opportunities in certain states. For other locations, we encourage you to contact your state or local environmental agency. For information about Xfinity devices identified as end of life (EOL), see why it's important to upgrade EOL and unsupported equipment. California How to return my xfinity equipment, We recently moved outside of the Xfinity service area, and would desperately like to return our equipment. Here's the bullet points of our adventure: 1) Original phone rep mistyped email for emailed return labels. 2) Upon calling 3 times after not receiving the email, we were told the email would be sent to the comcast email on the account., Returning your Xfinity equipment may require you to cancel your Xfinity services. This process is simple and can be done easily online or over the phone. Here’s a step-by-step guide on how to cancel Xfinity services: Log in to your Xfinity account or call Xfinity customer support. Click on the “Manage My Account” or “Cancel Service ..., Return or exchange Xfinity Cameras or Video Doorbells. To initiate a return or exchange, visit an Xfinity Retail Store or branded partner location. Retail associates will be able to review your purchase date and provide a refund or exchange in the store. All returned products must be in like-new condition with no visible damage and be ... , Any rented Xfinity equipment must be returned before we can credit the deposit to your Xfinity account. Learn how to return Xfinity equipment. If there’s a credit balance remaining on your account after you’ve canceled services and returned any rented equipment, you’ll receive a refund within four to six weeks., Comcast has revealed a plan to fix its customer service problems, including a credit to your account if a technician shows up late. By clicking "TRY IT", I agree to receive newslet..., 1. How to Return Xfinity Equipment Through UPS. Xfinity will cover the expense of UPS for returns, so there’s no need to worry about additional charges for courier services. To initiate a return, simply log in to the Xfinity website. Visit the “Equipment Return” page and use your Xfinity ID and password to initiate the return process., Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device., , What do I return to Infinity when Home Security is cancelled. Hachiko56 -. The only equipment that might need to be retured would be the Touchscreen, if you currently lease it. If you're not sure, check the Xfinity Home section of your bill to see if you currently lease the device. Otherwise, all other equipment is purchaed and owned by …, Ad Choices. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device., While most of your Home Security equipment is owned, the touch screen is actually one of the only things we need back, if or when, you cancel your Xfinity home security services. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with ..., Aug 28, 2021 · Here: https://comca.st/2Y5zahM are the steps to initiate a return of your equipment. We have an awesome partnership with UPS and will take care of the postage for you! You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and then calling 1-800 ... , Modem and Router. TV remote. Xfinity internet and voice modems. Xfinity cameras. The xFi Pods. Wireless gateway. Should You Return the Cables? The only …, You can track your return at the Pending Return Status page. Check off the device (s) you'd like to return and select Continue . When returning your device (s), check the serial number on the device to ensure that it matches your selection. Note: If you're returning a TV Box, you can click Identify Device., Key Takeaways: Returning Xfinity equipment is easy and convenient with multiple options available. You can choose to create a pickup with UPS, drop off at a …, Comcast can no longer say it has the "fastest internet in America" in ads to cast superiority over rival services like Verizon FiOS By clicking "TRY IT", I agree to receive newslet..., Learn how to purchase motion sensors, door/window sensors and other devices for your Xfinity Home system. Xfinity For full functionality of this site it is necessary to enable JavaScript., 744 Messages. 7 months ago. Hello @user_xyxnma thank you for taking the time to make this post! If you are in need of knowing how to return your equipment, you …, Key Takeaways: Returning Xfinity equipment is easy and convenient with multiple options available. You can choose to create a pickup with UPS, drop off at a …, To see if you have a Comcast-approved modem, or to find out which modem is right for your level of internet service, look for its name at My Device Info. Select your level of service (found on your billing statement) to see a list of modems that will work for your network. Router. A router is a wireless capable device that transmits a wireless ..., Learn about replacing your equipment now to get the most out of your Xfinity service. Xfinity For full functionality of this site it is necessary to enable JavaScript., To create a Comcast email account, individuals must be XFINITY Internet subscribers. Each Comcast account can have six usernames and emails attached, and users can be managed from ..., Jan 24, 2022 · Comcast has charged me $150 for RETURNED equipment. I called after receiving notice that I had not returned the equipment and provides the receipt and information from the UPS store detailing the date of return and the exact equipment that was returned. I received confirmation (twice) and that it was noted on my account. , Jul 8, 2022 · XfinityRoberto. +17 more. Official Employee. •. 1.1K Messages. 2 years ago. Hi there @user_2d8c3d. That is a fantastic question. You can actually go to https://comca.st/3bP03gC and print out the return label there. , Returning your Xfinity equipment through UPS is a convenient option. To initiate the return process, follow these simple steps: Login to the Xfinity portal using your Xfinity ID and password. Navigate to the Comcast equipment return page. Choose the device you want to return. Select the UPS prepaid option. Print the shipping label provided., The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store , or text "APP" to 266278 . Have a quick question? , Visit Our Help Communities. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services., Xfinity, I'm trying to return an old router. Your store is perpetually understaffed and I will not wait 30 minutes to drop off old equipment. Your "create label" for UPS drop off crashes your virtual assistant each time. How can I stop wasting time on this and get rid of my old equipment. BTW this is why everyone hates Xfinity., Any equipment you rent from Comcast needs to be returned in order to have that charge removed from your account. You can take the box to your local Comcast store, or to UPS. Either way, make sure you get a receipt in case there are any problems. 0. 0., Any UPS store will accept the return. You can use the packaging and shipping label we provided, but it isn’t required. The UPS Store scans the equipment’s serial numbers, packages and ships the returned equipment. Be sure to keep the return receipt for your records. We will send you an email confirmation of your return., Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast ..., Returning Equipment to Xfinity. Now that you have your equipment ready, it’s time to return it to Xfinity. There are multiple ways you can do this: 1. Return in-person: Find a convenient Xfinity store location near you and bring all the equipment to the store. Remember to bring any relevant account information and identification.