Netgear cm2000 problems

XfinityDemitrius. Unless your laptop as an Ethernet port greater than 1 Gpbs, you would not be able to receive speeds over 900 Mbps a majority of the time. Unless you have a 2.5 Gbps Ethernet port or higher, it is very rare to receive over 900 Mbps.

Netgear cm2000 problems. I'm deciding between the Motorola and the NETGEAR CM2000 because they are the most similar. Motorola is the cheapest out of the 3 at $169, CM2000 is the most expensive at $299 (over priced) To be fair, the CM2000 does have issues as well. Such as issues related to the modem just dead due to power surge issues on the AC/DC side and the …

To log in to your NETGEAR router with the Nighthawk app: To see if your router supports access from the Nighthawk app, see Which products support the NETGEAR Nighthawk app?. Download the Nighthawk app at nighthawk-app.com. Make sure that your mobile device is connected to your NETGEAR router's WiFi network.

@quanah wrote:. After upgrading my RBR and RBS850 to v7.2.6.21, I'm facing an issue with connections constantly dropping on multiple systems, even systems directly plugged into the ethernet port of the RBR, so it's not an issue with the wireless configuration.better yet, blame it on the Russians.This makes it a good choice for those who frequently upload large files or stream content. Additionally, the Arris Surfboard S33 has a higher maximum download speed capability compared to the Netgear Nighthawk CM2000, with a maximum download speed of 3. 5 Gbps compared to the CM2000's 2. 5 Gbps.Hook up directly then reboot the modem and computer (or just release and renew the ip) and wait for the internet to work. Once working do a speed test using Comcast’s local server for your city. If it is still in the 800s then you have a Comcast problem. If it tests at 1200 then your speed is correct and the slowdown is in your network.Sure , [Admin login] from source 192.168.1.6, Friday, Feb 10,2023 16:01:11 [DoS attack: Fraggle Attack] from source 10.82.100.1,port 67 Friday, Feb

Optimum has told me to contact netgear support about my modem. They claim that there is no issue on their end for my internet. ... Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole also in AP setup: RAXE500->EAX80 1.4gig download/50mbps upload from Xfinity We're members of the public helping out on our own time.Thinking that this modem has some serious issues, and Netgear, as they are known to do, don't seem to care about their customers. Will be going to BestBuy to return this modem and go with an Aris or Motorola, and will probably replace my Netgear router as well, as I've seen issues with that as well, where the 2.5 GB Ethernet port isn't ...New Nighthawk cable modems deliver multigigabit internet speeds to work with the fastest internet service plans available NETGEAR®, Inc. (NASDAQ: NTGR ), the worldwide leading provider of advanced networking products for home and office has announced the availability of a new generation of high-speed DOCSIS 3.1 cable modems, the Nighthawk® 2.5Gbps Internet Speed Cable Modem (CM2000) and the ...After being a "squeaky wheel" for several days, Netgear reached out to remedy the problem by sending me a new CM2000. Unlike the last, this one has become inoperable. Further, the modem has complemented the Netgear Orbi well and produces significantly better speeds than we were getting with the Spectrum Modem-Router Combo.Does NETGEAR intend to (eventually) enhance the CM2000 through a firmware update to enable improved upload speeds on the Xfinity "10G" next ... The only thing I've seen on the forums is the CM2050V and the CAX80 on the xfinity reddit forums. Netgear doesn't disclose whats being worked on. Message 2 of 2 0 Kudos Reply. All forum topics;

From the event log, your power level is going out of optimal range and then having signal issues back to the isp. Start with removing any amplifiers, signal attenuators, or splitters from the coax. From there check the line for kinks, damage, moisture in the line. Check the connectors for improperly made ends, foil touching the copper coax line ...XfinityDemitrius. Unless your laptop as an Ethernet port greater than 1 Gpbs, you would not be able to receive speeds over 900 Mbps a majority of the time. Unless you have a 2.5 Gbps Ethernet port or higher, it is very rare to receive over 900 Mbps.IMO, I think that people ( no offense to anyone) are just jumping the gun because their "owned" device has not made the list yet. I would suspect that this whole process takes time and will all be sorted out in the near future!!Xfinity speeds now half with upgrade to CM2000 modem + XR1000 router. 2021-08-20 02:29 AM. ISP: xfinity. Internet Plan: Blast! Pro + Internet (speeds up to 400Mbps) Replaced my AC1750 cable modem router (c6300) that was previously on the same xfinity internet plan. Speedtest.net tested wifi at a consistent +450Mbps down / 11.5Mbps up.Resetting modem through the access interface. 3. Factory resetting modem. 4. Verifying firmware is up-to-date (see screenshot) 5. Spending a couple hours with Xfinity tech support who have sent several signals since then (Sometimes they can't connect to the modem). They claim it's the modem but are sending a tech anyways.

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When I check the modem's diagnostics, I see that the "downstream power level" is bad. Specifically: - Downstream Status: Bad. - Downstream Power Level: Bad. - Downstream power is poor (17.2dBmV). The recommended level is between -10dBmV to 10dBmV. I also get these errors in the event log: Mon Nov 21 16:34:51 2022.Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly. Be sure there are no coax cable line splitters in the between the modem and ISP service box. Be sure your using good quality RG6 coax cable up to the modem.Moisture in a coax wire can create havoc. 3. Move the modem to right where the coax comes into the house. this reduces the chance that its something within your house causing the issue. 4. contact your isp to check the line. many ISPs charge you if the problem is within your house.Only a few devices could work via the LAN port of the Netgear CM2000, while others didn't. (I inferring it was because those devices had a max Ethernet speed of 100 Mb/s, and anything capable of 1,000 Mb/s failed to connect via Ethernet.) (Though not directly related,) I set up my own router (Linksys WRT3200ACM).I am experiencing the same with RCN. I have gone through reprovisioning the modem twice. RCN is coming this week to check on wiring. Did you have any luck getting this resolved? I still only have 16 channels locked.

Lets check that out though...You have a lot of errors in the line. Start with removing any amplifiers, signal attenuators, or splitters from the coax. From there check the line for kinks, damage, moisture in the line. Check the connectors for improperly made ends, foil touching the copper coax line, bad/old/cheap connectors, o...We are aware of an issue affecting Nighthawk CAX30 Cable Modem Routers that may have resulted in an interruption of internet service. For instructions to restore Internet connectivityOptimum has told me to contact netgear support about my modem. They claim that there is no issue on their end for my internet. But at night and some times randomly during the day my connection becomes very unstable. Which causes horrible ping issues in games and issues streaming. My download speed ends up ranging from …Find helpful customer reviews and review ratings for NETGEAR Nighthawk Multi-Gig Cable Modem CM2000 - Compatible with All Cable Providers incl. Xfinity, Spectrum, Cox | for Cable Plans Up to 2.5Gbps | DOCSIS 3.1 (Renewed) at Amazon.com. Read honest and unbiased product reviews from our users.CM2000, 1000, etc firmware update needed for Spectrum IPv6. 2023-02-16 06:37 AM. Hello, For many months all user-owned CM series Netgear cable modems are unable to retrieve IPv6 leases. They previously worked without issue. There are numerous mentions on DSL Reports and also Reddit about the issue. Spectrum cites an issue …wrote: Photos can take a while because a moderator has to approve them. And unless there's a new reply, its rare for us to re-check posts. So you can click on "choose file" and attach the photos (each one an individual post) and we can view them. Otherwise it could be a while. But advice is sou...CM1000v2 MDD Message Timeout. 2022-03-13 07:13 PM. I have been having intermittent connectivity issues with my modem. I recently moved and am using my own modem and router, but nearly every day I have had the internet go down at least once for about a minute before coming back on its own.Also run a network cable out to the workshop. Recommend you use CAT7 cables because they are very high speed, have less signal loss over distances and they are only a little more expensive than CAT6 cables. Also do not use less than CAT6 cables. The cable system should terminate where you place your main router.wrote: I had one of their xb8 gateways and still had the same problems. I'm convinced it's back up the line at the CMTS, whereever it is. Nobody wants to actually go there and have a look, though, from what I'm getting. If their XB8 and the CM2000 have the same issue, it reduces the odds of it be...

the 2 easiest fixes is to either want to place the arris in passthrough/modem only mode or place the netgear in AP mode. Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole. also in AP setup: RAXE500->EAX80. 1.4gig download/50mbps upload from Xfinity. We're members of the public helping out on our own time.

Just received the NETGEAR CM2000... Surprisingly small compared to my CAX80, will it fail with flashing lights? ... software/hardware problems. Members Online. OLED Spectre 16 12th gen confirmed at Best Buy, but why does it have an i7-1260P with an Arc dGPU while the IPS 16 has the i7-12700H? I hope this is a typo cuz this is pretty stupidAug 9, 2021 · Looking for some help. I have a 1,200 sqft apartment. My router and modem are in the front of the house because that's where Spectrum set it up. My office is probably right at the end of the range because I get a connection but it will sometimes drop if I'm running WebEx and other reporting apps sim... The Netgear CM1000 and CM1100 have that same chipset, and thus have identical performance to the Motorola MB8600. So just get whichever costs less and has the best return policy in case something is wonky. The CM2000 looks like a new model number, and I can't easily find which chipset it has. That said, it looks like a repackaged CM1000.This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.For the ultimate in performance, link NETGEAR's award-winning WiFi 6E or WiFi 7 router or Orbi system to the CM3000 cable modem. Stay ahead of future internet speeds with our mid/high-split DOCSIS ® 3.1 cable modem for much higher performance levels †† Save up to $300 a year in ISP rental fees by owning this high-performance modem 2.Connecting your Netgear router and Apple AirPort device together allows you to either extend your Apple network or provide Apple services such as AirPlay over an existing network. ...You could try putting the primary google router's IP address into the netgears DMZ and see if that 'll help. Message 2 of 8. 0 Kudos. michaelkenward. Guru. 2021-11-22 09:40 AM. @aaron_aus wrote: Hey folks. I have an …MB8611 Problems. I have been having frequent disconnects with my MB8611. I have tried everything I can to get this thing to work on Xfinity. It disconnects anywhere from two to ten times a day. Had this at a previous house and removed everything between me and feed from the utility pole, no success. I assumed it was the old feed coming down a ...The Netgear CM2000 was the first to give anything approaching 1 Gig speed with some readings registering mid-to-upper 800 Mb download speeds. Answered 2 years ago by LoneStarDave. Helpful (6) Unhelpful (0) Report Answer this question Show more answers (1) Q: ... Yes. I have the same problem only with the downstream channel. It seems to cause ...any ideas on how to fix? Was working for months and now just flashing white lights after a cable outage...thank you for your help!

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CM2000 keeps losing downstream connection. trob787. Aspirant. 2020-11-25 11:28 AM. Hi all, Having a sporadic issue with my new Netgear CM2000 modem. I keep losing the downstream connection, or so it seems, the LED blinks and I have no connectivity. Rebooting the modem fixes the issue. I have a Orbi RBR850 for the router with one satellite.Message 2 of 13. 0 Kudos. plemans. Guru. 2021-04-14 06:37 PM. It is compatible with both the R6700 and xfinity. But it doesn't mean it'll fix the issue. Maybe if you go over your current setup and the details of the issue you're having we can help get your current setup working first. Message 3 of 13.The best modem for Frontier DSL is the Actiontec 300 Mbps, a Frontier-compatible modem with rating of four out of five stars on Amazon.com. Other Frontier-compatible modems include...Hi. I just got my first Netgear Modem. CM1000v2. I have Cox GigaBlast. Do these signals look ok? I'm worried about the uncorrectables. Also my speed tests from the Cox gig site suck. less than 200. fast.com is around 200. speedtest.net is around 100-200. All through my Linksys router. I'm a new...Starting yesterday, my CM2000 modem starting dropping signal randomly. The downstream light on the modem will start to blink, and my internet will lag or lose connection. My ISP is Xfinity. I contacted them twice yesterday, each time there were no service interruptions on their end and they refreshed my modem.Is it possible to connect a Nighthawk CM2000 to a Netgear GS308T Managed Switch and then use Link Aggregation on two switch ports to connect my modem to a Orbi 750 Series Router's two ports (Wan + Link Aggregation port)? I am trying to push a 1200 mbps signal to the Orbi router via link aggregation, but in an unusual (maybe not possible) way ...I have wireless- wired into rather Orbi . We had a professional set up last year a modem (NetGear) with the Orbi . Comcast said my modem needed replaced too slow, they recommended Nighthawk CM2000. i did step by step like the Comcast said, plugged into Orbi . I did not have to put the password information the nighthawk anywhere.2020-01-30 08:58 AM. What happens if you disconnect the CM modem from the coax cable, factory reset the modem and connect up 1 wired PC to the back of the modem leaving the coax disconnected. You should be able to access the modems web page at 192.168.100.1. However there is no usage tracking features on CM modems.With NETGEAR ProSupport for Home, extend your warranty entitlement and support coverage further and get access to experts you trust. Protect your investment from the hassle of unexpected repairs and expenses. Connect with experienced NETGEAR experts who know your product the best. Resolve issues faster with 24/7 service.Get 1 year of 24/7 direct access to NETGEAR’s technical support engineers and quickly resolve your technical issues, big or small. 1 year. ... 2.5Gbps Max download, DOCSIS 3.1 (CM2000) 2Gbps Max download, DOCSIS 3.1 (CM1200) 2Gbps Max download, Voice, DOCSIS 3.1 (CM1150V) ... NETGEAR makes no express or implied representations or …With NETGEAR ProSupport for Home, extend your warranty entitlement and support coverage further and get access to experts you trust. Protect your investment from the hassle of unexpected repairs and expenses. Connect with experienced NETGEAR experts who know your product the best. Resolve issues faster with 24/7 service.Click to enlarge. The Netgear CM2000 has the following ports and buttons on the back of the modem. Reset - Restores the default factory settings. This button is recessed to prevent accidental resets of your modem. Multi-Gig 2.5G/1G LAN - Connect a 2.5 Gbps Ethernet cable using this port. Cable - Connect a coaxial cable line using this port. ….

Select ADVANCED > Advanced Setup > VPN Service. 5. On the VPN screen, select the Enable VPN Service radio button. 6. Scroll down to the Clients will use this VPN connection to access section, and select the All sites on the Internet & Home Network radio button. When you access the Internet with the VPN connection, instead of using a local ...Xfinity speeds now half with upgrade to CM2000 modem + XR1000 router. 2021-08-20 02:29 AM. ISP: xfinity. Internet Plan: Blast! Pro + Internet (speeds up to 400Mbps) Replaced my AC1750 cable modem router (c6300) that was previously on the same xfinity internet plan. Speedtest.net tested wifi at a consistent +450Mbps down / 11.5Mbps up.Netgear CM2000 vs Arris S33 vs Motorola MB8611. I know these 3 modems are fairly new, especially the Arris S33. I notice they all have a 2.5gb ethernet port, which I like for future proof. I am ...The CM2000 is only a modem, not a combo modem+router unit so it really is unable and unnecessary to have bridge mode since it only has 1 ethernet port and is used for only 1 purpose (to convert the coax signals to ethernet along with other ISP stuff). You might want combo units like the CAX30 or CAX80 which should have multiple ethernet ports ...Jun 29, 2022 · Power down your modem, router, and computer and disconnect the coax from the modem. Connect port 1 of the modem to your router WAN port with an Ethernet cable, connect your computer to a router LAN port with an Ethernet cable. Leave your other hardware disconnected. Connect the coax to the modem and power up the modem. NETGEAR ProSupport + 24/7. Get the fastest internet speeds of today and tomorrow with a DOCSIS 3.1 cable modem. Works with US Cable Internet Providers Xfinity ® from Comcast, Spectrum ®, Cox ® & more (not compatible with Cable bundled voice services). Certified with Xfinity with speeds up to 800Mbps, Spectrum service of 1Gbps, and with Cox ...This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.Like you said, check the actual modem--->pc connection first. Its pointless to troubleshoot the modem if the router is the issueNetgear CM2000 | User Manual - Page 1. User Manual Nighthawk® 2.5Gbps Multi-Gig Speed Cable Modem Model CM2000 May 2020 202-12065-01 NETGEAR, Inc. 350 E. Plumeria Drive San Jose, CA 95134, USA. Netgear CM2000 | User Manual - Page 2. Netgear cm2000 problems, The Netgear Nighthawk CM2000 is a high-speed cable modem that is compatible with all major cable internet providers, making it an excellent choice for users who want to upgrade their internet speed and save on rental fees. It features DOCSIS 3. 1 technology, 32x8 channel bonding, a powerful 1.. 5GHz dual-core Broadcom BCM3390 processor, and a …, × NETGEAR would like to hear from you about specific features so we can improve your experience. ... I replaced cm600 with cox rental and I had problems activating modem with cox. They tell me it now looks good on their end even tho I don't have internet connection. ... CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole also in AP ..., 2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode. 3., Thats there "recommended" list. Its still compatible and supported under the "Full List of Compatible Devices" list., CM2000 Dropping Connection. Keener22. Tutor. 2022-03-24 06:37 PM. Looking for some help on my CM2000 modem. I've seen a few threads on this issue but nothing listed in them has solved anything. For around two weeks my modem has constantly dropped downstream connection off and on. I have contacted my ISP, Xfinity, …, Nighthawk CM2000 DOCSIS 3.1 Cable Modem delivers 2.5Gbps ultra high speed Gigabit Internet connections, so you can be ready for the fastest cable Internet service plans of today and tomorrow. The Nighthawk CM2000 2.5Gbps Ultra-High Speed Cable Modem is backward compatible with DOCSIS3.0 and works with all Internet service speed tiers., Buy NETGEAR Nighthawk Cable Modem with Built-in WiFi 6 Router (CAX80) ... and help videos. By solving product issues, we help the planet by extending the life of products. Availability of support options differ by product and country. Learn more. Support . ... (CM2000) - Compatible With All Cable Providers Incl. Xfinity, Spectrum, Cox - For ..., Summary of Contents for NETGEAR Nighthawk CM2000. Page 1 User Manual Nighthawk® 2.5Gbps Multi-Gig Speed Cable Modem Model CM2000 NETGEAR, Inc. May 2020 350 E. Plumeria Drive 202-12065-01 San Jose, CA 95134, USA... Page 2 NETGEAR support resources. , power off both the modem and the router. Leave them off for 2 minutes. Make sure nothing is connected to the ethernet ports on both. then power on the modem and give it a couple minutes to fully boot, It was an updated version of one we already had. It's a Spectrum EN2251 modem/Voice combo DOCSIS 3.1 eMTA DOCSIS 3.1 Modem/Voice Combo, though I understand that's a very basic description. I can provide the actual model number once home. Don't know why it's a voice combo - we don't have a phone service with them and don't plan on it., Ask your ISP about turning down the power a bit and have them check the signal on the line. Check the cabling from there box to the modem. Remove any splitters and make sure the coax connections are connected well and snug. Should help with the correct and un-correctables., Yes thank you for answering the LED "issue." Rookie mistake, cannot believe I didn't even think about that. But now to the other issue: 1. Firmware 1.0.4.74 2. I had these disabled and did a factory reset last night. I left all of them disabled after the factory reset but it still was giving me speeds of 250-300mbps off LAN., Power OFF the CM modem and disconnect all from the modem. Re-connect one ethernet connected PC to the modem. Disconnect the ISP Coax cable from the modem. Power ON the modem give 15 seconds then press the reset button in back for 10 seconds then release., Guru. 2021-07-19 06:38 AM. You signal is a little hot (to high) but you don't have detected errors in the line. but your logs indicate quite a few errors. I'd check your line for kinks, damage, old/bad/loose/cheap connectors and replace them. Remove splitters/amplifiers from the line as well., CM2000/Orbi/Xfinity constantly dropping connection. 2021-02-22 11:35 AM. (The Model question did not list CM2000, but I have a CM2000 and not the CM1200). It's been over a year now with the Internet disconnecting dozens of times, day and night. Xfinity says it's my equipment, and NetGear says it's Xfinity! Any help making sense of the …, I'm having issues with Comcast/Xfinity and T3 timeouts, and would like to show them a day of logs to illustrate how many times my internet goes out. However, the event logs on my CM2000 only holds 40 entries, which covers about 5-10 minutes. Is there anyway to increase the storage, or send logs via ..., The NETGEAR CM2000 is much more expensive than those 2, not sure if there's some reason why: ... As for modems, mb8611 have a reboot/lost connection problems, not everybody gets it but chance is ..., I have fairly recent netgear CM2000 cable modem (1 month old). I have a 1200 Mbps service with Comcast Xfinity. In the past week or so, the diagnostic page of my modem says that my cable connection is poor. See diagnostic text file attached at the bottom below. The problem seems to come from the downstream power level., If your talking about the "2.4 GHz Radio" indicator as shown in that posted user manual, it is a mistake in the draft version. It will be corrected to show the proper "MultiGig" one in the final ..., First, remove any splitters between the modem and the cable entry, and restart the modem to measure the signals. Next, move the modem to the cable entry point to see if you can bring the signal up. If you are still below -10 dBmV downstream level at the cable entry point, you'll either need an amplifier inline or a tech visit. , Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole also in AP setup: RAXE500->EAX80 1.4gig download/50mbps upload from Xfinity We're members of the public helping out on our own time., 2022-04-18 06:04 AM. I just had this issue on my CM2000 that is less than 5 months old. All lights flashing rapidly with no comms. I attempted every reset mode available without success. I am not familiar with Netgear's warranty policy - I have active hardware warranty for the first year but because I didn't pay for extended support, I can't ..., Let us know how that turns out., Vodafone is an ISP/Phone Network not a physical device, it could be absolutely nothing but if the disconnects occurred during the logs you provided then it would point to that. I'd recommend you unplug the XR completely and don't let the tech see it so they completely focus on the connection and mod..., wrote: Thank you for your help. I am using Xfinity ISP. I got a promotional deal1(1yr free upgrade from 800Mbps) to the 1.2Gbps plan. IT is overprovisioned at around 1450Mbps. I I installed the CM2000 with 2.5 Gig port. I decided to add a 2.5 gig PCIe card to my PC, rather than attempting Link agg..., For the fastest Internet, connect to a NETGEAR WiFi 6 router or Orbi Mesh system. MULTI-GIG ETHERNET 1 x 2.5Gbps Ethernet port for the fastest, true multi-gig Internet connections., Easy setup and use with the Nighthawk App. With the Nighthawk App, setup takes just minutes, so you can start enjoying better WiFi sooner. You can also see your connected devices, run an internet speed test, manage your NETGEAR service subscriptions, and more from the palm of your hand. NIGHTHAWK APP., Can try a different modem brand or model and see if the problem continues. What happens when the DOCSIS spec allows the ISPs to support pushing FW × We are aware of an issue affecting Nighthawk CAX30 Cable Modem Routers that may have resulted in an interruption of internet service., Re: Spectrum Gigabit service - Netgear CM2000 & Orbi RBK853 Not getting Full 1 Gig Speed It shouldn't happen and you can always open a support case with netgear as one of the ports seems to be having issues., Jan 27, 2021 · Only a few devices could work via the LAN port of the Netgear CM2000, while others didn't. (I inferring it was because those devices had a max Ethernet speed of 100 Mb/s, and anything capable of 1,000 Mb/s failed to connect via Ethernet.) (Though not directly related,) I set up my own router (Linksys WRT3200ACM). , Hello. I am using a Nighthawk CM2000 router (which, BTW, is not a listed model for the model dropdown) connected to a Nighthawk AX4 router. Periodically the downstream light on the modem starts blinking white ("modem is scanning for a downstream channel"), and the only way to get it to stop blinking and stay on steadily is to restart the modem., Connect a coaxial cable. Use a coaxial cable to connect the cable port on the cable modem to a cable wall outlet. Make sure that the cable is tightly connected. Connect the power adapter to the cable modem and plug the power adapter into an electrical outlet. When the startup is complete, the Power LED lights white., CM2000 and Optimum. 2023-03-30 09:40 AM. Hello, Last night at about 2:00am or so, my Netgear CM2000 cable modem stopped working. I woke up around 5:00am to find the household's smart devices complaining, the cable modem not working, and my Wi-Fi Router (Orbi Mesh) glowing magenta. I tried unplugging the cable modem …