Waystar payer list

A simple guide to AI, predictive analytics + automation in healthcare. Today, automation in healthcare drives the whole rev cycle, from auto-generating patient estimates to auto-posting payments. But one thing prevents leaders from harnessing the power of automation in healthcare: terminology. Did you know that 60% of CFOs and rev cycle leaders ...

Waystar payer list. Insurance Verification:UnlockingComprehensive Coverage + Benefits Information. Accurate eligibility information continues to be a source of lost revenue and denied claims for providers nationwide. As patients' out of pocket amounts are rising, revenue cycle leaders are challenged with managing the time and effort it takes for their staff to ...

PAYER CONTRACT MANAGEMENT TIP: 5. Assess the "hassle factors". Once you've assessed your contract, pull data that's specific to the administrative burden connected to each payer. Good indicators of this burden are the percentage of: Services the payer requires to be authorized. Charge line items that the payer denies on first submission.

Main Waystar: 844-492-9782. Sales: 866-591-5281. Customer Support Physician practices & other organizations: 844-392-9782 Health systems & hospitals: 844-592-9782 eSolutions client support: 866-633-4726 Patientco client support: 844-422-4779 . Waystar headquarters. 888 W. Market Street Louisville, KY 40202. 2055 Sugarloaf Circle, Suite 600 ...With Waystar, your team will be empowered to: Improve patient access. Reduce financial stress for families + payer burden for staff so children receive specialized care without delay. Automate manual tasks. Intelligently streamline stubborn revenue cycle inefficiencies to elevate user performance. Expand your ambulatory reach.Click the down arrow next to your username in the global header and then click Settings. Click the Claim Holds button in Settings to configure your claim holds criteria. The icons …Applies only to 837P claims. Before submitting an EDI file using Payer ID UHNDC, you must successfully complete specific EDI. UHNDC N N testing. Contact your clearinghouse to begin the testing process. Refer to NDC Claim Submission or call UnitedHealthcare EDI Support at 800-842-1109 for more information. Other.ATLANTA, CHICAGO, LOUISVILLE, February 1, 2018 - Navicure® and ZirMed®, the two top-rated providers of revenue cycle technology, who merged in November 2017, today announced the combined organization will operate under the new name Waystar™.Waystar simplifies and unifies the healthcare revenue cycle with innovative technology that empowers clients to collect more with less cost and less ...

Waystar’s leadership team is comprised of the brightest minds in the healthcare, revenue cycle management and software development industries. Each brings the innovation, insight and expertise needed to create the best healthcare payments platform available so providers can focus on what matters most: caring for their patients and communities.Fully compatible with your NextGen Healthcare system, our intuitive, cloud-based platform removes friction in payment processes, streamlines workflows and can help you start seeing better financials fast. Together, Waystar + NextGen Healthcare can help you automate workflows, empower your team and bring in more revenue. Discover the true power ...At Waystar, we know the importance of a high Net Promoter Score (NPS) for both our clients and ourselves. An NPS is a score from 0 to 10 that asks the basic question, "Would you recommend this brand to a colleague or friend?" Waystar's NPS is 60+, placing us among the most prestigious brands in the world.With that in mind, we're offering four tips to help guide rev cycle strategies for better denial reduction in 2021. 1. Analyze and assess. In order to achieve and maintain a healthier denial rate, it's vital to have a good handle on the factors creating problems in the first place. Keep the following in mind as you start to structure your ...Fill out the form below and a Waystar expert will be in touch shortly. With Waystar’s hospital & healthcare vendor management system, gain access to the tools and reporting you need to track vendor performance. Monitor vendor activity, verify invoices, and reconcile accounts. Streamline vendor management with Waystar’s Agency Manager.Orange County Convention Center | March 11-15, 2024. Waystar will be at this year's HIMMS24 in Orlando ready to talk about the future of healthcare payments. Stop by booth #2011 to discover how our smart technology can help your team do less manual work, deliver a better patient financial experience, and get fuller, faster payments.Waystar has scored Best in KLAS® every year since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 450,000 providers, 750 health systems and hospitals, and 5,000 payers and health plans. For more information, visit www.waystar.com, or follow @Waystar, on Twitter.

Some clearinghouses submit batches to payers. Waystar submits throughout the day and does not hold batches for a single rejection. Others only holds rejected claims and sends the rest on to the payer. Electronic appeals. Waystar provides more than 900 payer-specific appeal forms with attachments, templates and proof of timely filing. ...Supported Systems | Payer List. Log in. WEBINAR 7 steps to sharpen your healthcare revenue cycle. Elizabeth Woodcock, RCM Expert. As a healthcare organization, the road to quick, complete payments is rocky. Between the complex reimbursement environment and an uptick in denials, healthcare providers face a bumpy ride. ... Main Waystar 844 ...Supported Systems | Payer List. Log in. WEBINAR 7 steps to sharpen your healthcare revenue cycle. Elizabeth Woodcock, RCM Expert. As a healthcare organization, the road to quick, complete payments is rocky. Between the complex reimbursement environment and an uptick in denials, healthcare providers face a bumpy ride. ... Main Waystar 844 ...Waystar Solution. Optometric Medical Solutions ultimately selected Waystar's Eligibility, Professional Claims, Denials and Appeals Management, and Remit solutions. "The ease and flow of how everything worked in Waystar was a huge selling point for us. Other clearinghouses weren't as clear-cut and user friendly," says Anna Gundlach ...It's a new day in RCM. We're proud to announce a new advanced integration between Cerner ® and Waystar. Now, you can experience a seamless, Cerner-centric workflow—and get the added benefit of access to Waystar's end-to-end RCM solutions. Clients in various care settings are beginning to discover how our Best in KLAS clearinghouse1 can ...Waystar. Nearly every new healthcare technology report reinforces one fact: the patient financial experience (PFX) has never been more crucial. Today's patients describe their financial experience as a make-or-break moment. In fact, 93% of consumers say a bad billing experience impacts whether they’ll return to a provider — regardless of ...

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Transforming healthcare’s antiquated payments system takes innovation and a forward-thinking approach to technology. Waystar delivers just that by uniting commercial, government, and patient payments on a single cloud-based platform. Choose Waystar and join the more than 1,000,000 providers and 1,000+ hospitals and health systems we serve ...Simple. Seamless. Waystar combines versatility with simplicity, letting you manage the entire billing process through a single cloud-based portal. Streamline workflows and pull deep insights to help your team identify problem areas and strengthen productivity through user reporting. The Waystar platform can be brought online quickly and easily ...Waystar’s industry-leading software solutions — which include the analytics and business intelligence tools — ultimately help you boost efficiency and performance by identifying, analyzing and resolving problems as they occur. With Waystar, your team can: Increase workflow efficiency. Get visibility into commercial + Medicare claims in ...In this session, our experts will take an in-depth look at both the new 2021 guidelines for time and MDM guidelines, comparing the differences between legacy and proposed MDM guidelines such as problems addressed, data review, and risk. On December 10, at 1 p.m. ET. Waystar armed you with the critical information you need to be prepared for the ...Payer Enrollment Instructions & Forms. Each insurance company provides specific instructions on how to complete and submit the enrollment forms. These …Denial and appeal management is an umbrella term for all the processes that make up a provider's attempts to: Mitigate potential denials, and. Take action if a denial is submitted and rejected by a payer (appeals). Denials have always put a heavy strain on providers' time and resources, and they've become an even bigger pain point in ...

Integrated ERA/EFT Payer List ; Payer Name, Payer ID ; American Income Life Insurance Company, 60577 ; AmeriHealth Administrators, 54763 ; Bankers Conseco Life ...Waystar understands how important privacy is to our customers, relating both to their personal information and to any personally identifiable healthcare information that they relay to us for claim transaction processing and submission to payers. Waystar is committed to honoring your privacy and that of your patients, and to offering special ...With Waystar, you can: Allow patients to easily view and pay bills from their smartphone; Securely save a patient's credit card on file for authorized payments and create an agreed upon arrangement + payment limit; Accelerate cash flow by automatically charging the card on file as soon as you've received payer remittanceSupported Systems | Payer List. Log in. 32%. reduced AR days "I would say if you want a clearinghouse with fast turnaround on claims, and staff that is very supportive when it comes to overcoming obstacles, Waystar is the way to go." ...Our Waystar values serve as a compass to center our decisions, inspire action, and promote outstanding performance. We are dedicated to providing a diverse, inclusive workplace and fostering a shared sense of belonging. Honesty It is where we start. With integrity as our core, we are transparent, do the right thing, and build trust by staying ...Availity is a provider portal that connects you with hundreds of payers and offers various features to simplify your workflow. You can access payer lists, authorization capabilities, directory verification, enhanced claim status, and more. Availity helps you reduce calls, paperwork, and errors, and improve your provider experience.Some clearinghouses submit batches to payers. Waystar submits throughout the day and does not hold batches for a single rejection. Others only holds rejected claims and sends the rest on to the payer. Electronic appeals. Waystar provides more than 900 payer-specific appeal forms with attachments, templates and proof of timely filing. ...Advertisement The tools of business and corporate tax evasion are much the same as individual tax payers: underreporting of income, overstating deductions, claiming too many tax cr...Waystar offers provider and patient-centric solutions that provide accurate patient estimates. Deliver a better financial experience by giving your patients price transparency. ... Payer List; Our platform . Smart Platform Better Experience Powerful Results . Financial Clearance.Leaders are often surprised by the answer: Start by improving your patient financial experience. When patients have access to personalized, intuitive tools, your load gets lighter. When patients need to pay, they do it how and when they want. When they need information, chatbots answer common questions.

In addition to patients changing plans, payers are continually updating member rosters and benefit databases. Payers have shifted much of the member experience and relevant benefit information to online payer portals, which leaves providers to rely on disjointed sources of information and outdated EDI solutions.

EOB Conversion + Payer Lockbox. Processing paper checks from payers creates an unnecessary time burden for providers. When your staff uses Waystar's EOB conversion to reconcile payments and our medical lockbox to post them, you'll start saving money and time. What’s more, your staff will have more time to focus on higher value tasks, like ...Some clearinghouses submit batches to payers. Waystar submits throughout the day and does not hold batches for a single rejection. Others only holds rejected claims and sends the rest on to the payer. Electronic appeals. Waystar provides more than 900 payer-specific appeal forms with attachments, templates and proof of timely filing. ...Claim Monitoring. GET THE NEWSLETTER. Get the latest in RCM and healthcare technology delivered right to your inbox. Sign up. Home/ Innovation Lab/ Waystar + Medicare Enterprise. Sales. 866-591-5281. Contact support. Twitter.Transforming healthcare's antiquated payments system takes innovation and a forward-thinking approach to technology. Waystar delivers just that by uniting commercial, government, and patient payments on a single cloud-based platform. Choose Waystar and join the more than 1,000,000 providers and 1,000+ hospitals and health systems we serve ...Fill out the form below and a Waystar expert will be in touch shortly. With Waystar’s hospital & healthcare vendor management system, gain access to the tools and reporting you need to track vendor performance. Monitor vendor activity, verify invoices, and reconcile accounts. Streamline vendor management with Waystar’s Agency Manager.Proven healthcare denial management software Speed + maximize reimbursement. Denial + Appeal Management uses Waystar's massive data sets to prioritize denials likely to result in payment and route them to the right work groups. It leverages a library of 1K+ prepopulated payer-specific forms to generate and submit appeal packages.We'll explore the benefits of a high first-time pass rate, from reduced AR days to increased efficiency.; We'll uncover the essential steps you must take to facilitate clean claims (easy enrollment, flexible edits, electronic claim attachments).; We'll drill down on features that are proven to cut denials, from automated enrollment to under-coded claims identification.Prosthetics & Orthotics group How Waystar enabled Prosthetics & Orthotics Group to reduce denials, implement analytics and streamline billing operations. CHALLENGE. Prosthetic & Orthotics Group is a long-time customer of Waystar and was already using the platform's solutions to help with claims and eligibility, along with the recently added Claim Monitoring and Denial & Appeal Management ...Since 2021, hospitals have been required to publicly post certain price and payer data in machine-readable files. Now (as of January 1, 2024) CMS is taking that one step further by ensuring this data is displayed the same way across facilities so consumers can access and read it easily. Meet this smart goal: Adopt the new CMS templateBe sure your health organization stays on top of the newest, most secure payment options, such as chip cards and contactless payments. Prioritize payment solutions with end-to-end encryption to protect your patients and payments from fraud. Expand your offerings of secure, self-service payment options like guest pay, tokenization, and Apple Pay ...

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Are you looking for a career opportunity as a lead database administrator in a leading healthcare technology company? If so, you might be interested in the job opening at Waystar, a provider of cloud-based solutions for simplifying healthcare payments. Waystar integrates with various EMR systems, offers consumer-friendly payment options, and helps providers optimize their revenue cycle. Learn ...After all, an effective propensity to pay solution needs to do more than give you numbers — it needs to enhance collection strategies and support a more effective way for patients to resolve bills. 2. Understand the power of tailored communication strategies. Knowing upfront how a patient is expected to pay lets your team better manage those ...Challenge 3: you don't have the tools to measure and demonstrate performance. When healthcare organizations outsource their billing service, they expect results better than those they could achieve in-house, and they want to see proof. You need the proper analytics and reporting—and a proven track record—to keep current clients satisfied ...WHAT MAKES WAYSTAR DIFFERENT A prior authorization solution for faster approvals + lower costs. Waystar's breakthrough prior authorization technology integrates with all major EMRs and payer systems, constantly working behind the scenes to gain speed, reducing turnaround time, and increase accuracy with every exchange.Elevating Patient Financial Engagement. It's more important than ever for providers to give patients a consumer-friendly financial experience—to engage them at the right time, on the right channels and with the right approach. Watch our on-demand webinar to learn how your team can optimize the patient financial journey.Waystar’s technology can help your organization increase cash flow, allocate resources more efficiently and unify payments from all sources on a single, intuitive platform—all while increasing patient satisfaction. And, because we’re always looking for ways to strengthen and expand our offerings, we just launched Text Statements, which ...Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans.Waystar helps providers streamline eligibility verification, reduce denials and increase cash flow. Learn how Waystar processes more than half a billion eligibility transactions each year and helps thousands of providers. ….

Recognizing the opportunity to streamline a critical area after the consolidation, they ultimately selected Waystar to provide solutions for claims processing, denials and remits. "Waystar was recommended to us at the time and it turned out to be really good decision for us," says Robbin Nolen, Manager for Revenue Cycle, Billing and Coding.Waystar has scored Best in KLAS® every year since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 450,000 providers, 750 health systems and hospitals, and 5,000 payers and health plans. For more information, visit www.waystar.com or follow @Waystar on Twitter. About RecondoWaystar Analytics + Reporting offers a pre-built telehealth dashboard that can help you easily interpret and share all the metrics above, and more. Get the latest in RCM and healthcare technology delivered right to your inbox. The core telehealth metrics you need to track to ensure billing accuracy, maximize payer reimbursement and reduce claim ...PATIENT PAYMENT PRO-TIP. 1. Focus on pre- and point-of-service payments. Everyone in healthcare RCM knows payments happen at three checkpoints: Pre-service. Point-of-service (POS) Post-service. And, while most collections still happen after service, it's critical for providers to shore up both pre-service and POS collections now.Waystar will be at the 75th Annual HFMA Conference ready to talk about how we help providers navigate their administrative and financial challenges to simplify healthcare payments. Schedule time with us at booth #1027 and join our experts at the following breakout session. Not all Clearinghouses are Created Equal. Tuesday, November 9, 1:30 p.m.Waystar has scored Best in KLAS® every year since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 450,000 providers, 750 health systems and hospitals, and 5,000 payers and health plans. For more information, visit www.waystar.com or follow @Waystar on Twitter.Waystar Solution. Optometric Medical Solutions ultimately selected Waystar's Eligibility, Professional Claims, Denials and Appeals Management, and Remit solutions. "The ease and flow of how everything worked in Waystar was a huge selling point for us. Other clearinghouses weren't as clear-cut and user friendly," says Anna Gundlach ...Feb 12, 2021 ... bypass the EFT enrollment. Zelis payments is a third-party company chosen by payers to manage EFT and ERA transactions. Waystar (eSolutions), is ... Waystar payer list, Providing estimates reap rewards. Patients receiving a cost estimate are more likely to: Pay more of their bill faster (46%) Return for future care (68%) Recommend the practice to a friend (69%) Patients need help. Patients want to pay what they owe — but they're confused about what their balance is, and they find the billing process tough ..., With more than 60 hospitals in the Southwest, CHRISTUS Health was one of those systems. Disruptions threatened to put their $6 billion in annual net patient revenue at risk, and they needed to act — fast. They chose Waystar, and in just 48 hours, CHRISTUS achieved: 118K+ claim transactions processed. $42.5M in claims submitted. 132 payers ..., Main Waystar: 844-492-9782. Sales: 866-591-5281. Customer Support Physician practices & other organizations: 844-392-9782 Health systems & hospitals: 844-592-9782 eSolutions client support: 866-633-4726 Patientco client support: 844-422-4779 . Waystar headquarters. 888 W. Market Street Louisville, KY 40202. 2055 Sugarloaf Circle, Suite 600 ... , The EDI 837 Health Care Claim transaction is the electronic transaction for claims submissions. UnitedHealthcare accepts the following claim types from both participating and non-participating care providers: 837P: Professional (physician) and vision claims. 837I: Institutional (hospital or facility) claims. 837D: Dental claims., A simple guide to AI, predictive analytics + automation in healthcare. Today, automation in healthcare drives the whole rev cycle, from auto-generating patient estimates to auto-posting payments. But one thing prevents leaders from harnessing the power of automation in healthcare: terminology. Did you know that 60% of CFOs and rev cycle leaders ..., Why patients aren't using your patient portal. Published on May 4, 2021. The digital side of healthcare has evolved to become a critical component of any provider's rev cycle — just as digital experiences are now standard in other industries, such as retail or banking. There are now more digital touchpoints for patients than ever., Waystar's Referral Status in the Authorization suite uses API and EDI technology to status referrals directly with the payer, and it automatically updates work queues accordingly. The solution's timely responses: Minimize the errors and delays that cause denials; Help teams schedule patient follow up promptly; Speed authorization referral ..., All Videos. MBMS: A better experience that puts people first. Published on March 30, 2023. Medical Billing and Management Services (MBMS) found way more than a healthcare payments partner in Waystar. Superior support and unwavering dedication have been a gamechanger for MBMS and, in turn, the radiology clients they serve too., Waystar’s Coverage Detection solution can help you overcome many of the challenges listed above by deploying powerful financial intelligence based on 15 years of data from payers and a wide range of provider types. Our proprietary technology identifies active and inactive coverage—no matter where patients enter the system—and routinely ..., What's inside. 1The top four challenges for today's rev cycle leaders. 2Insider tips for evaluating your current process and creating an improvement plan. 3Seven step-by-step processes that will revolutionize your revenue cycle, from reviewing payer contracts to reengineering collections., Join our November 14thwebinar to learn how medical billing service leaders can: Scale upquickly using automation and technology. Make data-driven decisions to get clients paid more quickly. Create revenue gainswithout cutting into margins. Boost team productivityby focusing on actionable tasks. Drive impactful improvements— for you and your ..., Waystar Software - Payer payment - thumbnail ... If the payer rejects the claim, you ... They have a huge list of insurances OR you can have them send a paper claim ..., Waystar has sent forms to the payer and is waiting for an approval or denial. Payers may take 30 to 45 days to approve enrollment agreements after they are received. Waystar will follow up with the payer—within the timeline set by the payer—to check the status of your enrollment. Waystar will update the enrollment screens when the ..., Fill out the form below and a Waystar expert will be in touch shortly. With Waystar’s hospital & healthcare vendor management system, gain access to the tools and reporting you need to track vendor performance. Monitor vendor activity, verify invoices, and reconcile accounts. Streamline vendor management with Waystar’s Agency Manager., We’ll cover six practical applications to leverage AI across the entirety of your revenue cycle—from prior authorizations to identifying missing charges to payer anomaly detection. During this webinar, attendees will: Learn the six revenue cycle use cases for AI and RPA; Explore case studies of how providers are successfully leveraging AI today, Orange County Convention Center | March 11-15, 2024. Waystar will be at this year’s HIMMS24 in Orlando ready to talk about the future of healthcare payments. Stop by booth #2011 to discover how our smart technology can help your team do less manual work, deliver a better patient financial experience, and get fuller, faster payments., Waystar's Coverage Detection solution can help you overcome many of the challenges listed above by deploying powerful financial intelligence based on 15 years of data from payers and a wide range of provider types. Our proprietary technology identifies active and inactive coverage—no matter where patients enter the system—and routinely ..., About Waystar Waystar’s mission-critical software is purpose-built to simplify healthcare payments so providers can prioritize patient care and optimize their financial performance. Waystar serves approximately 30,000 clients, representing over a million distinct providers, including 18 of 22 institutions on the U.S. News Best Hospitals list., At Waystar, we know EHR + RCM integration is critical. That's why we've designed our software platform to seamlessly integrate with HIS/EHR systems so our clients - like Atlantic Health System and Piedmont - can maximize efficiency while staying within their existing workflows. Learn more about Waystar's seamless EHR integrations., Harness the power of a smart healthcare revenue platform. Waystar's award-winning platform empowers health organizations to simplify healthcare payments, all through a single, cloud-based experience. That way, providers can focus on what matters most — caring for their patients and communities. The way forward starts here., Three content areas to automate in the prior authorization process. 1. Medical Necessity. Your software must determine whether an authorization is required right away. Meaning your vendor should cover as many commercial payers as possible and be able to easily upload content to your EHR in order to discover NCD/LCD medical …, Waystar has scored Best in KLAS® every year since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 450,000 providers, 750 health systems and hospitals, and 5,000 payers and health plans. For more information, visit www.waystar.com, or follow @Waystar, on Twitter., Waystar serves approximately 30,000 clients, representing over a million distinct providers, including 18 of 22 institutions on the U.S. News Best Hospitals list. Waystar’s enterprise-grade platform annually processes over 4 billion healthcare payment transactions, including over $900 billion in gross claims and spanning approximately …, Waystar. Eight in ten healthcare finance leaders say denial prevention is a top priority — yet few allocate resources there. It's a glaring blind spot when denials can create a 5% loss in net patient revenue on average. To manage denials, organizations need to be proactive, and that starts with understanding the challenge., Waystar serves approximately 30,000 clients, representing over a million distinct providers, including 18 of 22 institutions on the U.S. News Best Hospitals list. Waystar's enterprise-grade platform annually processes over 4 billion healthcare payment transactions, including over $900 billion in gross claims and spanning approximately 50% of ..., "We deployed Waystar predictive analytics and technology and were actually blown away with the results. Waystar is definitely one of our top vendors and we certainly value the collaboration we have with them.” Chris Kiser, Vice President, Patient Financial Services, Atrium Health $3.4M. Early out collections improved by $3.4M annually, Effectively identify and understand your denials so you can get valuable insight into payer-specific denial trends and outcomes. Customize your approach by payer, and segment the workflow to specific staff members. Automate the appeals process by auto-populating payer-specific forms with data and attachments for submission. Coverage Detection, The Waystar platform supports more than 450,000 providers, 750 health systems and hospitals, and 5,000 payers and health plans. Waystar is backed by EQT, Canada Pension Plan Investment Board, and Bain Capital. For more information, visit www.waystar.com or follow @Waystar on Twitter. Contact: Mission North, [email protected], When you partner with Waystar, everybody wins. Our world-class service model is built around our partners as well as our direct clients, with a focus on better financials for everyone. We'll keep the lines of communication and support open and transparent. Let's find out what we can accomplish together. Supported systems., Waystar’s technology can help your organization increase cash flow, allocate resources more efficiently and unify payments from all sources on a single, intuitive platform—all while increasing patient satisfaction. And, because we’re always looking for ways to strengthen and expand our offerings, we just launched Text Statements, which ..., That's why Waystar offers ASCs advanced technology and expertise designed to automate workflows, empower your team and bring in more revenue, more quickly. Automate claim status check process. Provide accurate patient estimates. Gain robust reporting and data visibility. Manage and prevent denials proactively. Use a 100% paperless appeals option., Payer mix is a type of financial payment received by a medical practice, including Medicare, Medicaid, indemnity insurance, managed care and individual payments., The nation's largest clearinghouse vendor lost focus on making sure claims were received and processed by payers, in the vendor's pursuit of cost reduction and expansion of its business beyond revenue cycle processing. Claims were being lost by the clearinghouse, and their support team waited 72 hours before responding to any requests for help.